Netgear WG111v1 WG111v1 User Manual - Page 35

Basic Tips, Troubleshooting Frequently Asked Questions, A Road Map for 'How to Get There

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User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111 Basic Tips If you have problems connected to your wireless network, try the tips below. Symptom The LED is not lit. Cause The WG111 is not connected to the USB port properly or the WG111 software is not loaded. Solution Remove and reinsert the WG111. Check the Windows device manager to see if the WG111 is recognized and enabled. Reload the WG111 software, if necessary. Try to install the WG111 in a different USB slot on your system if one is available. The wireless LED blinks and cannot connect to an access point. The WG111 is attempting to connect to an access point, but cannot connect. The access point may not be powered on. Or, the access point and the WG111 are not configured with the same wireless parameters. Check the SSID and WEP settings. I can connect to an access point, but I cannot connect to other computers on the network or the Internet. This could be a physical layer problem or a network configuration problem. Check to make sure that the access point is physically connected to the Ethernet network. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. Restart the cable or DSL modem, router, access point, and notebook PC. Refer to the "A Road Map for 'How to Get There From Here'" on page 2-2 for additional suggestions. Troubleshooting Frequently Asked Questions 1. Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no more than 11 Mbps speed on my WG111 Smart Configuration Utility status line? Answer: If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps. 2. Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no more than 14 Mbps speed on my WG111? Basic Setup 202-10026-01 3-15

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User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111
Basic Setup
3-15
202-10026-01
Basic Tips
If you have problems connected to your wireless network, try the tips below.
Troubleshooting Frequently Asked Questions
1.
Question:
The product literature says the WG111 can operate at 54 Mbps. Why do I see no
more than 11 Mbps speed on my WG111 Smart Configuration Utility status line?
Answer:
If you are connecting to an 802.11b network, the maximum 802.11b speed is 11
Mbps.
2.
Question:
The product literature says the WG111 can operate at 54 Mbps. Why do I see no
more than 14 Mbps speed on my WG111?
Symptom
Cause
Solution
The LED is not
lit.
The WG111 is not
connected to the
USB port
properly or the
WG111 software
is not loaded.
Remove and reinsert the WG111.
Check the Windows device manager to see if the WG111
is recognized and enabled. Reload the WG111 software,
if necessary.
Try to install the WG111 in a different USB slot on your
system if one is available.
The wireless
LED blinks and
cannot connect
to an access
point.
The WG111 is
attempting to
connect to an
access point, but
cannot connect.
The access point may not be powered on. Or, the access
point and the WG111 are not configured with the same
wireless parameters. Check the SSID and WEP settings.
I can connect to
an access point,
but I cannot
connect to
other
computers on
the network or
the Internet.
This could be a
physical layer
problem or a
network
configuration
problem.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access point,
and notebook PC.
Refer to the
“A Road Map for ‘How to Get There From
Here’” on page 2-2
for additional suggestions.