Netgear WGM124 WGM124 Setup Manual - Page 35

Troubleshooting a TCP/IP Network Using a Ping Utility, Testing the LAN Path to Your Router

Page 35 highlights

NETGEAR Wireless Router Setup Manual A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the router's configuration, reboot your computer and verify the DNS address as described in "Install or Verify Windows Networking Components" on page C-9. Alternatively, you may configure your computer manually with DNS addresses, as explained in your operating system documentation. • Your computer may not have the router configured as its TCP/IP gateway. If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address as described in "Install or Verify Windows Networking Components" on page C-9. Troubleshooting a TCP/IP Network Using a Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer or workstation. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a running Windows 95 or later: 1. From the Windows toolbar, click on the Start button and select Run. 2. In the field provided, type Ping followed by the IP address of the router, as in this example: ping 192.168.1.1 3. Click on OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out Troubleshooting Common Problems 6-5 December 2004

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NETGEAR Wireless Router Setup Manual
Troubleshooting Common Problems
6-5
December 2004
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS
servers for your use. If you entered a DNS address during the router’s configuration, reboot
your computer and verify the DNS address as described in
“Install or Verify Windows
Networking Components” on page C-9
. Alternatively, you may configure your computer
manually with DNS addresses, as explained in your operating system documentation
.
Your computer may not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer and
verify the gateway address as described in
“Install or Verify Windows Networking
Components” on page C-9
.
Troubleshooting a TCP/IP Network Using a Ping Utility
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP
network is made very easy by using the ping utility in your computer or workstation.
Testing the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows 95 or later:
1.
From the Windows toolbar, click on the Start button and select Run.
2.
In the field provided, type Ping followed by the IP address of the router, as in this example:
ping 192.168.1.1
3.
Click on OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out