Netgear WN311B WN311B User Manual - Page 48

NETGEAR RangeMax NEXT Wireless PCI Adapter WN311B User Manual Table 4-1. Troubleshooting Tips (continued) Problem Action Throughput is only 54 Mbps. The WN311B Wireless PCI Adapter can operate at faster speeds. You are probably connecting to a standard 802.11g network. See Chapter 3, "Wireless Network Performance" for help in understanding how to get the best performance from your WN311B Wireless PCI Adapter. The Smart Wizard keeps asking me to save If you change the settings the Smart Wizard offers you the settings. chance to save the changes. To avoid this prompt, simply click Apply before you close the Smart Wizard. Two WN311B icons are in the system tray. You have an older software version installed on your system and it needs to be removed. See "Removing the WN311B Software" in Chapter 1 or "Upgrading the WN311B Software" in Chapter 1. I can connect to the access point, but not the other computers on the network or to the Internet. This could be a physical layer problem or a network configuration problem. 1. Check to make sure that the access point is physically connected to the Ethernet network. 2. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. See the link to "Internet Networking and TCP/IP Addressing:" in Appendix B. 3. Restart the cable or DSL modem, router, access point, and computer. Viewing the IP address. No IP address is assigned to the WN311B Wireless PCI Adapter. To view the WN311B Wireless PCI Adapter IP address, click the WN311B icon to open the Smart Wizard. Then check the IP address in the About page. This may occur if you upgraded your WN311B Wireless PCI Adapter software and did not reboot your system. • Either restart your computer, or connect to a different access point. • It does not usually help to shut down the Smart Wizard or disable/enable the card. 4-2 Troubleshooting v2.0, February 2007