Netgear XE602 XE602 Installation Guide - Page 16

Troubleshooting - support

Page 16 highlights

Troubleshooting Problem Cause Ethernet Link LED is OFF or intermittent Port connection is not functioning Power Line LED is not ON Normal/Uplink push button is in the wrong position Incorrect Cable used to connect to the router System not Initializing Solution • Make sure the power cord is properly connected at both ends. • Make sure that the cable plug is properly inserted and locked into the port at both the hub and the device. • Make sure all cabling is Category 5 and meets the requirements for 10 Mbps operation. • Check Link LEDs on attached Ethernet devices or the network adapter cards. • If you are having trouble connecting the XE602 to an Ethernet Hub or switch; connect it to the port that supports an uplink and press the uplink button. • Check the Normal/Uplink push button on the front panel of the hub, switch or router. • Exchange the supplied Ethernet patch cable with the Ethernet crossover cable. • Recheck your connections and the Power LED is ON. 14

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Troubleshooting
Problem
Cause
Solution
14
Ethernet Link LED is
OFF or intermittent
Normal/Uplink
push button is
in the wrong
position
Make sure the power cord is properly
connected at both ends.
Make sure that the cable plug is
properly inserted and locked into the
port at both the hub and the device.
Make sure all cabling is Category 5 and
meets the requirements for 10 Mbps
operation.
Check Link LEDs on attached Ethernet
devices or the network adapter cards.
If you are having trouble connecting
the XE602 to an Ethernet Hub or
switch; connect it to the port that
supports an uplink and press the uplink
button.
Port connection
is not
functioning
System not
Initializing
Power Line LED is
not ON
Recheck your connections and the
Power LED is ON.
Check the Normal/Uplink push button
on the front panel of the hub, switch or
router.
Incorrect Cable
used to connect
to the router
Exchange the supplied Ethernet patch
cable with the Ethernet crossover cable.