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Nikon COOLPIX B500 Reference Guide PDF Edition - Page 781

Troubleshooting, Before Contacting Customer Support

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Troubleshooting Before Contacting Customer Support You may be able to resolve any issues with the camera by following the steps below. Check this list before consulting your retailer or Nikonauthorized service representative. 1 STEP Check the list of common problems. Common problems and solutions are listed in the following sections: • "Problems and Solutions" (0783) • "Alerts and Error Messages" (0794) 2 STEP Turn the camera off and remove the battery, then wait about a minute, re-insert the battery and turn the camera on. D The camera may continue to write data to the memory card after shooting. Wait at least a minute before removing the battery. 3 STEP Search Nikon websites. • For support information and answers to frequently asked questions, visit the website for your country or region (033). • To download the latest firmware for your camera, visit: https://downloadcenter.nikonimglib.com/ 4 STEP Consult a Nikon-authorized service representative. Before Contacting Customer Support 781

Section	Page
When Your First Photo Can’t Wait	2
Package Contents	4
About This Document	5
Table of Contents	6
For Your Safety	25
Notices	30
Getting to Know the Camera and Its Menus	34
Parts of the Camera	34
Camera Body	34
The Control Panel	41
The Monitor	42
The Viewfinder	46
Touch Controls	53
The Menus	59
The MENU Button	59
The i Button (the i Menu)	65
First Steps	71
Attaching the Strap	71
Charging the Battery	72
The Battery Charger	72
The Charging AC Adapter: Charging	75
Inserting the Battery	77
Removing the Battery	79
Battery Level	80
Inserting Memory Cards	81
Removing Memory Cards	82
Attaching a Lens	83
Detaching Lenses	84
Camera Setup	85
Basic Photography and Playback	88
Taking Photographs	88
Shooting Videos	93
Playback	97
Viewing Videos	98
Deleting Unwanted Pictures	101
Shooting Settings	102
Image Recording Options (Image Area, Quality, and Size)	102
Adjusting Image Area Settings	102
Adjusting Image Quality	105
Choosing an Image Size	108
Focus	110
Focus Mode	110
AF-Area Mode	113
Choosing a Subject Type for Autofocus	119
Focus Point Selection	123
The Touch Shutter	124
Focus Lock	126
Manual Focus	129
Exposure	132
Choosing a Shooting Mode	132
Long Time-Exposures (Mode M Only)	138
Autoexposure Lock	141
Exposure Compensation	143
Release Mode	145
Choosing a Release Mode	145
High-Speed Frame Capture (C30/C120)	149
Using the Self-Timer	152
ISO Sensitivity	154
About ISO Sensitivity	154
Auto ISO Sensitivity Control	156
White Balance	158
About White Balance	158
Fine-Tuning White Balance	163
Choosing a Color Temperature	167
Preset Manual	170
Bracketing	177
Auto Bracketing Set	177
Exposure and Flash Bracketing	178
White Balance Bracketing	183
ADL Bracketing	187
Picture Controls	192
About Picture Controls	192
Modifying Picture Controls	195
Custom Picture Controls	199
Location Data	204
Location Data Options	204
Two-Button Reset	209
Photo Shooting Menu	209
Video Recording Menu	211
Custom Settings Menu	212
Other Settings	213
Video Recording	214
Video File Types	214
Tone Mode	215
Video Frame Size and Rate Options	216
Average Bit Rate	217
Video Image Area Options	218
Points to Note When Filming Videos	220
Recording HLG Video	223
View Assist	224
Recording N-Log Video	225
View Assist	226
Viewing and Retouching Pictures	227
Viewing Pictures	227
Full-Frame Playback	227
Thumbnail Playback	228
Photo Information	230
File Information	231
Exposure Data	232
Highlight Display	232
RGB Histogram	233
Shooting Data	235
Overview	239
The i Button (Playback Mode)	241
Photos	241
Videos	245
Videos (Playback Paused)	246
Playback Zoom	247
Using Playback Zoom	247
Protecting Pictures from Deletion	249
Rating Pictures	251
Selecting Pictures for Upload	253
Filtered Playback	255
[Filtered Playback Criteria]	255
Viewing Slide Shows	257
During the Show	258
Deleting Pictures	259
Using the Delete Button	259
Deleting Multiple Pictures	260
Creating Retouched Copies	264
RAW Processing	267
Trim	273
Resize	274
D-Lighting	280
Straighten	281
Distortion Control	282
Perspective Control	283
Monochrome	284
Overlay (Add)	285
“Lighten” and “Darken”	287
Editing Videos	290
Trimming Videos	290
Saving Selected Frames as JPEG Stills	294
Voice Memos	295
Recording Voice Memos	295
Playing Voice Memos	298
Deleting Voice Memos	299
Connecting to HDMI TVs and Recorders	300
Connecting to HDMI Devices	300
TVs	301
Recorders	302
Adjusting Settings	302
YCbCr and Bit Depth	308
External Recording Control	310
Connecting to Smart Devices	311
The SnapBridge App	311
What SnapBridge Can Do for You	312
Wireless Connections	313
Connecting via Bluetooth (Pairing)	313
Connecting via Wi-Fi (Wi-Fi Mode)	317
Connecting to Computers or FTP Servers	321
Making the Connection	321
Computers: Connecting via USB	321
Computers: Connecting via Ethernet or Wireless LAN	322
FTP Servers: Connecting via Ethernet or Wireless LAN	322
Computers: Connecting via USB	323
Installing NX Studio	323
Copying Pictures to a Computer Using NX Studio	324
Computers: Connecting via Ethernet or Wireless LAN	327
What Ethernet and Wireless LAN Can Do for You	327
The Wireless Transmitter Utility	328
Wireless LAN	329
Ethernet Connections	346
Uploading Pictures	354
Camera Control	361
Ending the Connection to the Computer	365
FTP Servers: Connecting via Ethernet or Wireless LAN	366
Wireless LAN	367
Ethernet	382
Uploading Pictures	389
Ending the Connection to the FTP Server	396
Troubleshooting Wireless LAN and Ethernet Connections	397
Problems and Solutions	397
Error Codes	399
Connecting to Other Cameras	401
What Inter-camera Connections Can Do for You	401
Camera-Based Remote Photography (Synchronized Release)	401
Clock Synchronization (Synchronize Date and Time)	401
Synchronized Release	402
Configuring and Using Synchronized Release	402
Synchronizing Camera Clocks	421
Flash Photography	422
“On-Camera” Versus “Remote”	422
Camera-Mounted Flash Units	422
Remote Flash Photography	422
Using an On-Camera Flash	423
Flash Control Mode	426
Flash Modes	429
Flash Compensation	432
Adjusting Flash Compensation	432
FV Lock	434
Remote Flash Photography	437
What Is Remote Flash Photography?	437
Using Remote Flash Units	438
Radio AWL	439
Establishing a Wireless Connection	439
Remote Flash Photography	444
Adding a Shoe-Mounted Flash Unit	452
Optical AWL	453
Using Optical AWL with the SB-5000 or SB-500	454
Menu Guide	464
Defaults	464
Photo Shooting Menu Defaults	464
Video Recording Menu Defaults	468
Custom Settings Menu Defaults	471
Playback Menu Defaults	483
Setup Menu Defaults	485
Network Menu Defaults	489
The Photo Shooting Menu: Shooting Options	491
Shooting Menu Bank	493
Renaming Shooting Menu Banks	494
Copying Shooting Menu Banks	494
Restoring Default Settings	495
Extended Menu Banks	496
Storage Folder	497
Renaming Folders	497
Select Folder by Number	498
Select Folder from List	500
File Naming	502
Role Played by Card in Slot 2	503
Deleting Copies	505
Image Area	506
Image Quality	506
Image Size	507
RAW Recording	507
ISO Sensitivity Settings	508
White Balance	510
Set Picture Control	510
Manage Picture Control	510
Color Space	511
Active D-Lighting	512
Long Exposure NR	514
High ISO NR	515
Vignette Control	516
Diffraction Compensation	517
Auto Distortion Control	517
Photo Flicker Reduction	518
Metering	520
Flash Control	521
Flash Control Mode	522
Wireless Flash Options	523
Remote Flash Control	524
Radio Remote Flash Info	524
Focus Mode	525
AF-Area Mode	525
AF Subject Detection Options	525
Vibration Reduction	526
Auto Bracketing	527
Multiple Exposure	528
Creating a Multiple Exposure	530
HDR Overlay	537
Taking HDR Photographs	538
Interval Timer Shooting	542
Interval-Timer Photography	545
Time-Lapse Video	556
Recording Time-Lapse Videos	558
Focus Shift Shooting	568
Focus Shift Photography	569
The Video Recording Menu: Video Recording Options	576
Shooting Menu Bank	577
Extended Menu Banks	577
Storage Folder	577
File Naming	578
Destination	578
Video File Type	578
Frame Size/Frame Rate	579
Image Area	579
ISO Sensitivity Settings	580
White Balance	581
Set Picture Control	581
Manage Picture Control	581
HLG Quality	582
Active D-Lighting	583
High ISO NR	583
Vignette Control	584
Diffraction Compensation	584
Auto Distortion Control	584
Video Flicker Reduction	585
Metering	586
Focus Mode	586
AF-Area Mode	586
AF Subject Detection Options	587
Subject Detection	587
AF When Subject Not Detected	587
Vibration Reduction	587
Electronic VR	587
Microphone Sensitivity	588
Attenuator	589
Frequency Response	589
Wind Noise Reduction	589
Mic Jack Plug-in Power	590
Headphone Volume	590
Timecode	591
External Rec. Cntrl (HDMI)	592
Custom Settings: Fine-Tuning Camera Settings	593
Custom Settings Bank	597
Renaming Custom Settings Banks	597
Copying Custom Settings Banks	597
Restoring Default Settings	597
a: Focus	598
a1: AF-C Priority Selection	598
a2: AF-S Priority Selection	599
a3: Focus Tracking with Lock-On	600
Blocked Shot AF Response	600
Subject Motion	600
a4: Focus Points Used	601
a5: Store Points by Orientation	602
a6: AF Activation	604
a7: Focus Point Persistence	605
a8: Limit AF-Area Mode Selection	606
a9: Focus Mode Restrictions	606
a10: Focus Point Wrap-Around	606
a11: Focus Point Display	607
Manual Focus Mode	607
Dynamic-Area AF Assist	607
AF-C In-Focus Display	608
a12: Built-in AF-Assist Illuminator	609
a13: Focus Peaking	610
Focus Peaking Display	610
Focus Peaking Sensitivity	610
Focus Peaking Highlight Color	610
a14: Manual Focus Ring in AF Mode	611
b: Metering/Exposure	612
b1: ISO sensitivity Step Value	612
b2: EV Steps for Exposure Cntrl	612
b3: Easy Exposure Compensation	613
b4: Matrix Metering Face Detection	613
b5: Center-Weighted Area	614
b6: Fine-Tune Optimal Exposure	615
b7: Keep Exp. When f/ Changes	616
c: Timers/AE Lock	617
c1: Shutter-Release Button AE-L	617
c2: Self-Timer	617
c3: Power Off Delay	618
d: Shooting/Display	619
d1: Continuous Shooting Speed	619
d2: Maximum Shots per Burst	619
d3: Limit Release Mode Selection	620
d4: Sync. Release Mode Options	620
d5: Extended Shutter Speeds (M)	621
d6: Limit Selectable Image Area	621
d7: File Number Sequence	622
d8: View Mode (Photo Lv)	624
d9: Starlight View (Photo Lv)	626
d10: Warm Display Colors	626
d11: LCD Illumination	627
d12: View All in Continuous Mode	629
d13: Release Timing Indicator	629
d14: Image Frame	630
d15: Grid Type	630
d16: Virtual Horizon Type	631
Roll	632
Pitch	633
d17: Custom Monitor Shooting Display	634
d18: Custom Viewfinder Shooting Display	636
e: Bracketing/Flash	637
e1: Flash Sync Speed	637
e2: Flash Shutter Speed	639
e3: Exposure Comp. for Flash	639
e4: Auto Flash ISO Sensitivity Control	640
e5: Modeling Flash	640
e6: Auto Bracketing (Mode M)	641
e7: Bracketing Order	642
e8: Flash Burst Priority	643
f: Controls	644
f1: Customize i Menu	644
View Memory Card Info	645
Split-Screen Display Zoom	646
f2: Custom Controls (Shooting)	647
Command Dials	658
f3: Custom Controls (Playback)	659
Command Dials	663
f4: Control Lock	665
f5: Reverse Dial Rotation	666
f6: Release Button to Use Dial	666
f7: Reverse Indicators	667
f8: Reverse Ring for Focus	667
f9: Focus Ring Rotation Range	668
f10: Control Ring Response	669
f11: Full-Frame Playback Flicks	670
Flick Up/Flick Down	670
Flick Advance Direction	671
g: Video	672
g1: Customize i Menu	672
Multi-Selector Power Aperture	673
Multi Selector Exposure Comp.	673
g2: Custom Controls	674
Command Dials	681
g3: Control Lock	682
g4: Limit AF-Area Mode Selection	683
g5: Focus Mode Restrictions	683
g6: AF Speed	684
g7: AF Tracking Sensitivity	685
g8: View Assist	685
g9: Zebra Pattern	686
Pattern Tone Range	686
Pattern	686
Highlight Threshold	686
Mid-tone Range	687
g10: Limit Zebra Pattern Tone Range	688
g11: Grid Type	688
g12: Custom Monitor Shooting Display	689
g13: Custom Viewfinder Shooting Display	691
The Playback Menu: Managing Pictures	692
Delete	693
Playback Folder	694
Playback Display Options	694
Delete Pictures from Both Slots	695
Dual-Format Recording PB Slot	695
Filtered Playback Criteria	696
Picture Review	696
After Delete	697
After Burst, Show	698
Rotate Tall	698
Copy Image(s)	699
Copying Pictures	699
The Setup Menu: Camera Setup	706
Format Memory Card	708
Language	708
Time Zone and Date	709
Monitor Brightness	709
Monitor Color Balance	710
Viewfinder Brightness	711
Viewfinder Color Balance	712
Finder Display Size (Photo Lv)	712
Limit Monitor Mode Selection	713
Auto Rotate Info Display	713
AF Fine-Tuning Options	714
Creating and Saving Fine-Tuning Values	716
Choosing a Default Fine-Tuning Value	717
Non-CPU Lens Data	718
Save Focus Position	718
Sensor Shield Behavior at Power Off	719
Clean Image Sensor	719
Image Dust Off Ref Photo	720
Acquiring Image Dust Off Reference Data	720
Pixel Mapping	723
Image Comment	724
Input Comment	724
Attach Comment	724
Copyright Information	725
Artist/Copyright	725
Attach Copyright Information	725
IPTC	726
Creating, Renaming, Editing, and Copying Presets	727
Deleting Presets	727
Embedding Presets	728
Copying Presets to a Memory Card	728
Copying Presets to the Camera	729
Voice Memo Options	732
Voice Memo Control	732
Audio Output (Playback)	732
Camera Sounds	733
Shutter Sound	733
Beep On/Off	733
Volume	733
Pitch	734
Silent Mode	735
Touch Controls	736
Enable/Disable Touch Controls	736
Glove Mode	736
HDMI	736
USB Connection Priority	737
Location Data (Built-In)	737
Wireless Remote (WR) Options	738
LED Lamp	738
Link Mode	739
Assign Remote (WR) Fn Button	741
Conformity Marking	741
Battery Info	742
USB Power Delivery	744
Energy Saving (Photo Mode)	746
Slot Empty Release Lock	747
Save/Load Menu Settings	748
Save Menu Settings	753
Load Menu Settings	753
Reset All Settings	754
Firmware Version	754
The Network Menu: Network Connections	755
Airplane Mode	756
Wired LAN	756
Connect to Smart Device	757
Pairing (Bluetooth)	757
Select Pictures for Upload	758
Wi-Fi connection	758
Upload While Off	759
Location Data (Smart Device)	759
Connect to Computer	760
Network Settings	760
Connection Type	762
Options	763
Connect to FTP Server	765
Network Settings	765
Options	768
Connect to Other Cameras	770
Synchronized Release	770
Network Settings	770
Group Name	772
Master/Remote	772
Remote Camera List	772