Oki B4600 B4400/B4500/B4550/B4600 Safety, Warranty and Regulatory Booklet - Page 5
Service and Support, US and Canada - oki printer
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The exchange printer will be warranted for thirty (30) days or the remaining warranty period of the returned Product, whichever is longer. Overnight Exchange of the printer for a printhead failure is limited to one (1) year from date of purchase. For the remaining printhead warranty period, replacement will be on a parts only basis at an authorized service center or authorized third party service organization. Call 1-800-654-3282 (1-800-OKI-DATA) for authorized service locations or if you would like to take advantage of our Depot Repair Option. To make a request or claim for service under this Limited Warranty contact your local Oki Data authorized service center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA), or WWW.OKIPRINTINGSOLUTIONS.COM. A written receipt for the Product, showing the date of purchase, dealer's name, and both the model and serial numbers of this Product must accompany any request or claim for work to be performed under this Limited Warranty. This Limited Warranty shall not apply to normal wear and tear and shall not apply if the Product has been damaged due to abuse, misuse, misapplication, accident, improper storage, or installation, an unsuitable physical operating environment, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIODS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES BE LIABLE TO A PURCHASER OR ANY OTHER PERSON FOR SPECIAL, COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE OKI DATA PRODUCT, WHETHER ARISING IN CONTRACT OR IN TORT, WHETHER OR NOT CUSTOMER SHALL HAVE INFORMED OKI DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. ADDITIONAL WARRANTY DISCLAIMERS FOR ALL PURCHASERS EXCEPT CONSUMERS: WHEN ANY OKI DATA PRODUCT SHALL BE PURCHASED BY ANY PERSON SUCH THAT THE OKI DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS DEFINED IN THE UNIFORM COMMERCIAL CODE ADOPTED IN THE STATE OF PURCHASE OR IN OTHER APPLICABLE LAW), OKI DATA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Additional information on obtaining service under this Limited Warranty in the U.S. and Canada is available by contacting the Oki Data dealer from whom the Product was purchased, by contacting Oki Data directly at 1-800-OKI-DATA, or by contacting one of the service locations listed below. Spanish Only: call 1-856-222-7496. Canada Only: call 1-905-238-4275. United States Oki Data Americas, Inc. 2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 2735 Matheson Blvd. East, Unit 1 Mississauga, Ontario Canada L4W 4M8 Phone: 1-800-654-3282 Fax: 1-905-238-4421 This Limited Warranty applies to this Product. However, the procedure for obtaining service may vary outside the continental United States. Contact your Oki Data dealer for such warranty service information. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. English Service and Support, US and Canada U.S. and Canada only Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support. Oki Data Authorized Service Providers For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers in the United States and Canada: • In the U.S. go to www.okiprintingsolutions.com. • In Canada and the U.S., call 1-800-654-3282 (1-800-OKI-DATA). Oki Data Contact Locations United States Oki Data Americas, Inc. 2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 2735 Matheson Blvd. East, Unit 1 Mississauga, Ontario Canada L4W 4M8 Phone: 1-800-654-3282 Fax: 1-905-238-4421 Sales and Service Dealers Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary. 5 - English