Oki B710n B710, B720, B730 User Guide (English) - Page 95

Symptom, Explanation, Action, B710 B720 B730 User's Guide > 95

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Symptom Explanation Action Cannot print. Print job is sent, but the READY light is not on. Is the READY light off? If so, this printer is offline or in menu setting mode. Is there a message displayed on the control panel? When a parallel cable is used for connection, are you using a computer that supports bidirectional communication? The printer has insufficient memory to print the job. The interface cable may be disconnected. Is the interface configured? The computer environment is not correctly set up. Check the control panel display: "Off-line" Press Others Press the Back Arrow button to exit the menu setting mode. Follow the message to rectify the problem. See page 103 By default, the printer's bidirectional communication setting is set to [Enable]. If the computer is not responding to bidirectional communication, printing cannot be done. Turn the bidirectional communication setting to [Disable] on the control panel and then print again. If the printer driver is set to [1200dpi] on the [Graphics] tab, change it to [600dpi]. Install additional memory (optional) in the printer. Reduce the complexity of the print job. Turn off the power and check the connection of the interface cable. Check the port status of the interface. Check the computer environment, such as the printer driver. B710 B720 B730 User's Guide > 95

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B710 B720 B730 User’s Guide > 95
Cannot
print.
Is the READY light off?
If so, this printer is off-
line or in menu setting
mode.
Check the control panel
display:
“Off-line”
Press <On Line>
Others
Press the Back Arrow button to
exit the menu setting mode.
Is there a message
displayed on the control
panel?
Follow the message to rectify
the problem.
See page 103
When a parallel cable is
used for connection, are
you using a computer
that supports
bidirectional
communication?
By default, the printer’s
bidirectional communication
setting is set to [Enable]. If
the computer is not
responding to bidirectional
communication, printing
cannot be done.
Turn the bidirectional
communication setting to
[Disable] on the control panel
and then print again.
The printer has
insufficient memory to
print the job.
If the printer driver is set to
[1200dpi] on the [Graphics]
tab, change it to [600dpi].
Install additional memory
(optional) in the printer.
Reduce the complexity of the
print job.
Print job is
sent, but
the R
EADY
light is not
on.
The interface cable may
be disconnected.
Turn off the power and check
the connection of the interface
cable.
Is the interface
configured?
Check the port status of the
interface.
The computer
environment is not
correctly set up.
Check the computer
environment, such as the
printer driver.
Symptom
Explanation
Action