Oki C9600hnColorSignage C9600 Network and Configuration Guide - Page 218
Troubleshooting: Security, Problem, Solution
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Problem Solution If the printer setup page does not appear: The browser version is old. Make sure you are using either • Internet Explorer 5.5 or higher (open the browser, then select [About Internet Explorer] in the [Help] menu) or • Netscape Navigator version 6 or higher (open the browser, then select [About Netscape] in the [Help] menu). The encryption strength is set to [Strong]. • Use Internet Explorer 5.5 or higher or Netscape Navigator 6.2 or higher as your browser. • Change the encryption strength of the printer to Weak. Using the web browser: 1. Open the browser and type in the print server's IP Address, then press the Enter key. 2. Login. 3. On the [Security] tab, click [Cipher (SSL/ TLS)] → [Cipher Level Settings] 4. Change the setting to [Weak] and click [OK]. 5. Close the web browser. Using AdminManager: 1. Launch the AdminManager utility and login. 2. Click the printer in the list, then click [Setup] →[OKI Device Setup]. 3. Enter your password, click [OK]. 4. Click the [SSL/TLS] tab. 5. Change [Encryption Strength] to [Weak] and click [Apply]. 6. Close the utility. The browser you are using does not support the selected key exchange method. • Switch to a browser that supports the key exchange method (e.g., Internet Explorer 5.5 or higher, Netscape Navigator 6.2 or higher). • Change the key exchange method Troubleshooting: Security • 218