Oki MC561dn Users Manual Basic Asia and Oceania - Page 151

Unable to Receive a Fax Other Troubles Symptom Point to check Remedy Reference Unable to receive a fax. Did you specify the appropriate reception mode? Check the reception mode P.85 Is there paper in the tray? Load the paper. P.66 Is there a paper jam? Check the error message and remove the jammed paper. P.121 Is the telephone cable correctly connected to the machine? Connect the telephone cable correctly. P.59 Is there enough memory? Check the available memory. Advanced Did you connect to the line supporting the Number Display? The machine does not support the line supporting the "Number Display". To use the machine connecting the line supporting the "Number Display" and a phone supporting the Number Display connected to the TEL connection of the machine, set [Ring Response] of the machine to any of [10 sec.], [15 sec.] and [20 sec.] Advanced Unable to receive a fax manually. Did you put down the handset before pressing ? MONO Press first and then put MONO down the handset. P.85 Did you answer the phone after If you use the phone supporting - one call. the "Number Display", when answering the phone after one call, you may be unable to receive a fax manually. 7 You should answer the phone after 2 or more calls. F code polling fails and Did the sender store a document in Contact the sender and ask him to - an error message is a bulletin box? store the polling document. printed out. Unable to Send or Receive a Fax Symptom Unable to send or receive a fax. Point to check Remedy Did you install an IP phone on the machine in a broadband environment? Press the key and select [Admin Setup] > [User Install] > [Super G3] > [OFF]. Reference - The Machine Does Not Select the Appropriate Paper for the Received Fax Symptom The machine does not select the appropriate size paper for the received fax. Point to check Remedy Did you specify other than [Plain] or [Recycled] in [Media Type] for the paper tray used for fax reception? Specify [Plain] or [Recycled] in [Media Type] for the paper tray used for fax reception. Reference Advanced Troubleshooting - 151 -