Oki ML490 Guide: User's ML490/491 (English) - Page 64

Problem, Solution

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Problem The printer needs paper. The ALARM is not on. I can't load paper. Solution 1 Press and release the SEL key. 2 Press and hold the SHIFT key and press the RESET / CHARACTER PITCH key. 3 The ALARM light comes on and you can now load paper. Problem Continuous-form paper sticks to the sheet guide. Solution In cold dry weather, static charges can build up and make the paper cling to the sheet guide. Try moving the paper guides together so that the paper rests on the guides rather than on the separator. Problem The Print Quality and Character Pitch keys on the front panel don't work. Solution The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function). If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly. Check with your system manager before changing any menu settings. 64 Microline 490/491 User's Guide

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64
Microline 490/491 User’s Guide
Problem
The printer needs paper. The ALARM is not on. I can’t load
paper.
Solution
1
Press and release the
SEL
key.
2
Press and hold the
SHIFT
key and press the
RESET /
CHARACTER PITCH
key.
3
The
ALARM
light comes on and you can now load paper.
Problem
Continuous-form paper sticks to the sheet guide.
Solution
In cold dry weather, static charges can build up and make the
paper cling to the sheet guide. Try moving the paper guides
together so that the paper rests on the guides rather than on the
separator.
Problem
The Print Quality and Character Pitch keys on the front panel
don't work.
Solution
The Operator Panel Function in the printer menu can be used to
disable these buttons (Limited Function). If the printer is part of
a customized system or if it is used by a number of people, the
system manager may have used this option to make sure the
printer is always set properly.
Check with your system manager before changing any menu
settings.