Oki MPS9650c MPS9650c User's Guide - Page 95

Symptoms, Possible Causes, Steps To Take

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SYMPTOMS Printing is light. Partially faded images. White spots and lines appear in solid printing. Vertical lines appear. Horizontal Lines and spots appear periodically. POSSIBLE CAUSES STEPS TO TAKE The toner cartridge is not properly seated. The toner is low. The paper is moist. The paper is not suitable for the printer. Thickness and type of paper are inappropriate. Recycled paper is being used. Paper is moist or dry. Reinstall the toner cartridge. Replace the toner cartridge. Use paper stored in proper temperature and humidity conditions. Use recommended paper. Set a proper value for [Media Weight] and [Media Type] in the menu setup, or set one value thicker for [Media Weight]. Set one value thicker for [Media Weight] in the menu setup. Use paper stored in proper temperature and humidity conditions. The image drum cartridge is damaged. The toner is low. When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty. When the interval is about 42mm (1.5in), there may be foreign particles in the image drum cartridge. When the interval is about 87mm (3.5in), the fuser unit is damaged. The image drum cartridge has been exposed to light. Replace the image drum cartridge. Replace the toner cartridge. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. Open/close the top cover, and print again. Replace the fuser unit. Replace the image drum cartridge if the problem is not resolved. MPS9650c User's Guide> 96

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MPS9650c User’s Guide> 96
Printing is light.
The toner cartridge is
not properly seated.
Reinstall the toner
cartridge.
The toner is low.
Replace the toner cartridge.
The paper is moist.
Use paper stored in proper
temperature and humidity
conditions.
The paper is not
suitable for the printer.
Use recommended paper.
Thickness and type of
paper are inappropriate.
Set a proper value for
[Media Weight] and [Media
Type] in the menu setup, or
set one value thicker for
[Media Weight].
Recycled paper is being
used.
Set one value thicker for
[Media Weight] in the menu
setup.
Partially faded
images. White
spots and lines
appear in solid
printing.
Paper is moist or dry.
Use paper stored in proper
temperature and humidity
conditions.
Vertical lines
appear.
The image drum
cartridge is damaged.
Replace the image drum
cartridge.
The toner is low.
Replace the toner cartridge.
Horizontal Lines
and spots appear
periodically.
When the interval is
about 94mm (4in), the
image drum (the green
tube) is damaged or
dirty.
Wipe it lightly with a soft
cloth. Replace the image
drum cartridge when it is
damaged.
When the interval is
about 42mm (1.5in),
there may be foreign
particles in the image
drum cartridge.
Open/close the top cover,
and print again.
When the interval is
about 87mm (3.5in),
the fuser unit is
damaged.
Replace the fuser unit.
The image drum
cartridge has been
exposed to light.
Replace the image drum
cartridge if the problem is
not resolved.
SYMPTOMS
POSSIBLE CAUSES
STEPS TO TAKE