Onkyo DV-BD606 Owner Manual - Page 43

TROUBLESHOOTING If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the following checklist. Problem Solution No power - Check if the AC cord is properly connected. - Unplug the AC cord once, and wait for 5-10 seconds and then plug it in again. No sound or picture - Check if the connected TV is turned on. - Check if the connections are made securely and correctly. - Check whether the connected TV or other device supports HDCP. (This unit will not output a video signal unless the other device supports HDCP.) - Check whether the output format of this unit (HDMI FORMAT) matches the supported input format of other connected device. - Set "HDMI Video Resolution" setting other than "Auto" or "1080p24". Distorted picture - Sometimes a small amount of picture distortion may appear. This is not a malfunction. - Connect this unit directly to the TV. If the RCA audio / video cables are connected to a VCR, pictures may be distorted due to the copy right protection system. Completely distorted picture or - Make sure the disc is compatible with this unit. black / white picture with BD / DVD No sound or distorted sound - Adjust the volume. - Check that the speakers are connected correctly. - Check the HDMI connections. - Check the settings in "Audio" menu. Picture freezes momentarily during playback - Check the disc for fingerprints / scratches and clean with a soft cloth wiping from center to edge. - Clean the disc. Disc cannot be played back - Clean the disc. - Ensure the disc label is facing up. - Check if the disc is defective by trying another disc. - Cancel the ratings control or change the control level. - Insert a correct disc that can be played back on this unit. SD Memory Card cannot be read. - The format of the card does not match to this unit or the card is not compatible. No return to start-up screen when - Reset this unit by turning it off, then on again. disc is removed The unit does not respond to the remote control - Aim the remote control directly at infrared sensor window on the front panel. - Reduce the distance to infrared sensor window. - Replace the batteries in the remote control. - Re-insert the batteries with their polarities (+ / - signs) as indicated. Buttons do not work or the unit - To completely reset the unit, unplug the AC cord from the AC outlet for 5-10 stops responding seconds. The unit does not respond to some operating commands during playback - Operations may not be permitted by the disc. Refer to the instructions of the disc. The unit cannot read BD / DVD / CD - Condensation? (Let sit 1 or 2 hours) - You are attempting to playback a disc other than one with one of the marks on page 17. - Wipe the dirt off the disc or replace the disc. Angle does not switch - The angle cannot be switched for BD / DVD which do not contain multiple angles. In some cases multiple angles are only recorded for specific scenes. Playback does not start when the - Check the settings in "Parental" menu. title is selected The password for rating level has - Enter the default password "4737", then your forgotten password will be cleared. been forgotten Note • Some functions are not available in specific modes, but this is not a malfunction. Read the description in this manual for details on correct operations. • Some functions are prohibited on some discs. EN 43