Onkyo DV-SP404 Instruction Manual - Page 54

DV-SP404.404E_En.book Page 54 Wednesday, June 7, 2006 1:50 PM Troubleshooting If you have any trouble using your DV-SP404/DV-SP404E, check the following table for possible causes and remedies. If you still can't resolve the issue yourself, please contact your Onkyo dealer. Symptoms Causes Remedies The power cord is not connected. Connect the power cord to a suitable wall outlet (page 23). Can't turn on the DVSP404/DV-SP404E? External interference is affecting the DVSP404/DV-SP404E's digital circuitry. Turn off the DV-SP404/DV-SP404E, wait five seconds, then try turning it on again. If that fails, disconnect the power cord from the wall outlet, wait five seconds, reconnect it, then try turning it on again. The disc tray won't close properly? The disc is not centered in the disc tray. The disc is dirty. Place the disc in the center of the disc tray (page 26). Remove the disc and clean it (page 10). No disc is loaded. Load a disc (page 26). The disc cannot be played because it's incompatible. Use only compatible discs (page 8). The disc is upside down. Load the disc the correct way up (page 26). Can't start playback? The disc is not centered in the disc tray. The disc is dirty. Place the disc in the center of the disc tray (page 26). Remove the disc and clean it (page 10). The disc uses parental lock and the Parental Lock function is on. Turn off the Parental Lock function (page 46). The DVD-Video disc is intended for use in another region. If the region number on the disc does not match the region number on the DV-SP404/DV-SP404E, the disc can't be played (page 50). DVD Player The picture distorts occasionally? The disc is dirty. You're using the Fast Forward or Fast Reverse function. Remove the disc and clean it (page 10). A little picture distortion may occur when using these functions. This is normal. Picture instability or noise? The DV-SP404/DV-SP404E is connected to your TV via a VCR or other video equipment and a copy-protection system is affecting the picture. Connect the DV-SP404/DV-SP404E directly to your TV (page 18). No picture? The wrong input source is selected on your TV. On your TV, select the input to which the DVSP404/DV-SP404E is connected. The video cable is not connected properly. Check the video cable and correct as necessary (page 18). If there's a power failure, or the power Settings are not saved? cord is disconnected inadvertently, any settings are lost. Before you disconnect the power cord, set the DVSP404/DV-SP404E to Standby by pressing the [STANDBY/ON] button, and wait until "OFF" has disappeared from the display. Brightness is unstable or the picture is noisy? The DV-SP404/DV-SP404E is connected to your TV via a VCR or other video equipment and a copy-protection system is affecting the picture. Connect the DV-SP404/DV-SP404E directly to your TV (page 18). Your TV doesn't support progressive scanning. Reset the DV-SP404/DV-SP404E to its initial settings (page 42). Chapters or tracks don't play in the correct You are using repeat playback, program order? playback, or random playback. Select normal playback (pages 34-36). Buttons on the DVSP404/DV-SP404E and remote controller don't work? Power supply voltage fluctuations and other anomalies, such as static electricity, can interfere with normal operation. Turn off the DV-SP404/DV-SP404E, wait five seconds, then turn it on again. If that doesn't resolve the issue, disconnect the power cord from the wall outlet, wait five seconds, reconnect it, then try again. 54