Onkyo PR-RZ5100 User Manual - Page 106

>>Specifications >>Settings >>Listening Modes >>Playback Function >>Basic Manual Troubleshooting | Appendix Network function • If you cannot select a network service, it will become selectable when the network function is started. It may take about a minute to start up. • When NET is blinking, this unit is not properly connected to the home network. • Try plugging/unplugging the power supply of this unit and the router, and try rebooting the router. • If the desired wireless LAN router is not in the access point list, it may be set to hide SSID or the ANY connection may be off. Change the setting and try again. Check the following if the above does not fix the problem: ˙ Cannot access the Internet radio • Certain network service or contents available through the unit may not be accessible in case the service provider terminates its service. • Make sure that your modem and router are properly connected, and make sure they are both turned on. • Make sure that the LAN side port on the router is properly connected to this unit. • Make sure that connecting to Internet from other components is possible. If connecting is not possible, turn off all components connected to the network, wait for a while, and then turn on the components again. • If a specific radio station is unavailable for listening, make sure the registered URL is correct, or whether the format distributed from the radio station is supported by this unit. • Depending on ISP, setting the proxy server is necessary. • Make sure that the used router and/or modem is supported by your ISP. ˙ Cannot access the network server • This unit needs to be connected to the same router as the network server. • This unit is compatible with Windows MediaR Player 11 or 12 network servers or NAS that are compatible with home network functionality. • You may need to make some settings on Windows MediaR Player. Check in "Music Server" in "Playback Function" in the Advanced Manual. 70 • When using a PC, only music files registered in the Windows MediaR Player library can be played. ˙ Playback stops while listening to music files on the network server • Make sure the network server is compatible with this unit. • When the PC is serving as the network server, try quitting any application software other than the server software (Windows MediaR Player 12, etc.). • If the PC is downloading or copying large files, the playback may be interrupted. USB storage device ˙ USB storage device is not displayed • Check whether the USB storage device or USB cable is correctly inserted to the USB port of the unit. • Disconnect the USB storage device from the unit, and then try reconnecting. • Performance of the hard disk that receive power from the USB port of the unit is not guaranteed. • Depending on the type of format, the playback may not be performed normally. Check the type of the file formats that is supported. • USB storage devices with security functions may not be played. Wireless LAN Network • Try plugging/unplugging the power supply of wireless LAN router and the unit, check the wireless LAN router power-on status, and try reboot of the wireless LAN router. Check the following if the above does not fix the problem: ˙ Cannot access wireless LAN network • The wireless LAN router setting may be switched to Manual. Return the setting to Auto. • Try the manual set-up. The connection may succeed. • When the wireless LAN router setting is at stealth mode (mode to hide the SSID key) or when ANY connection is off, the SSID is not displayed. Change the setting and try again. • Check that the setting of SSID and encryption (WEP, etc.) is correct. Make sure the network settings of the unit is properly set. • Connection to an SSID that includes multi-byte characters is not supported. Name the SSID of the wireless LAN router using single-byte alphanumeric characters only and try again. ˙ Connected to an SSID different to the SSID selected • Some wireless LAN routers allow you to set multiple SSIDs for one unit. If you use the automatic setting button on such a router, you may end up connecting with a different SSID from the SSID you wanted to connect to. Use the connection method requiring you to enter a password if this happens. ˙ Playback is interrupted and communication does not work • You may not receive radio waves due to bad radio wave conditions. Shorten the distance from the wireless LAN access point or remove obstacles to improve visibility, and try again. Place the unit away from microwave ovens or other access points. It is recommended to place the wireless LAN router (access point) and the unit in the same room. • If there is a metallic object near the unit, wireless LAN connection may not be possible as the metal can effect