Onkyo TX-8220 Stereo Receiver Owners Manual - English/Spanish/French - Page 24

Troubleshooting

Page 24 highlights

> Before Start > Part Names > Install > Playback OTthers roubleshooting Before starting the procedure Problems may be solved by simply turning the power on/off or disconnecting/connecting the power cord, which is easier than working on the connection, setting and operating procedure. Try the simple measures on both the unit and the connected device. If the problem isn't fixed after referring to "Troubleshooting", resetting the unit to the status at the time of shipment may solve the problem. Note that your settings will also be initialized when you reset, so we recommend that you note down your settings before doing the following. 0 This unit contains a microPC for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least 5 seconds, and then plug it back in. 0 We are not responsible for reparations for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit's malfunction. Before you record important data, make sure that the material will be recorded correctly. If operation becomes unstable Try unplugging the power cord of the unit and connected devices, and then plugging them in again. Resetting the unit (this resets the unit settings to the default) If the issue is not fixed by unplugging the power cord, resetting the unit to the status at the time of shipment may solve the problem. Your settings will also be initialized when you reset, so note down your settings before doing the following. 1. While holding down SPEAKER A/B on the main unit, press Í ON/STANDBY. 2. The unit switches to standby and the settings are reset. ∫ Power Cannot turn on the unit 0 Make sure that the power cord is properly plugged into the wall outlet. 0 Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again. The unit turns off unexpectedly 0 The unit automatically switches to standby when the "AutoStandby" setting in the Setup menu functions. 0 A speaker cable may have shorted and the protective circuit function may have been activated. Make sure bare speaker wires are not touching each other or the back panel of the unit, then turn the unit on again. If "NG" is displayed, immediately unplug the power cord from the wall outlet and contact your dealer. 0 The protective circuit function may have been activated because the temperature of the unit rose abnormally. If this happens, then the power will continue to turn off after you have turned the unit on again. Make sure the unit has plenty of space for ventilation around it, wait for the unit to cool down sufficiently, and then try turning it on again. WARNING: If smoke, smell or abnormal noise is produced by the unit, unplug the power cord from the wall outlet immediately and contact the dealer or customer support. ∫ Audio 0 Confirm that the connection between the output jack on the device and the input jack on this unit is correct. 0 Make sure that none of the connecting cables are bent, twisted, or damaged. 0 If the MUTING indicator on the display flashes, press MUTING on the remote controller to cancel muting. 0 While headphones are connected to the PHONES jack, no sound is output from the speakers. Setup | Others No sound from an other connected external device 0 Change the input selector on this unit to the position of the terminal to which the other external device is connected. 0 Check the digital audio output setting on the connected component. On some game consoles, such as those that support DVD, the default setting is off. 0 Only PCM audio is supported for input through the DIGITAL IN OPTICAL/COAXIAL jacks. Set the audio output on the other external device to output PCM. A speaker produces no sound 0 Make sure that the polarity of the speaker cables (+/-) is correct, and that no bare wires are in contact with the metal part of speaker terminals. 0 Make sure that the speaker cables have not shorted. 0 Make sure the speakers are connected correctly (P8). Noise can be heard 0 Using cable ties to bundle analog audio cables, power cord, speaker cables, etc. may degrade the audio performance. Do not bundle cords. 0 An audio cable may be picking up interference. Try repositioning your cables. ∫ AM/FM broadcasting Radio reception is poor or there is a lot of noise 0 Re-check the antenna connection. 0 Separate the antenna from speaker cables and the power cord. 0 Move the unit away from your TV or PC. 0 Passing cars and airplanes can cause interference. 0 Concrete walls weaken radio signals. 0 Listen to the station in mono. 0 When listening to an AM station, operating the remote controller may cause noise (North American models). 0 FM reception may become clearer if you use the antenna jack on the wall used for the TV. 24

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24
Others
Troubleshooting
Before starting the procedure
Problems may be solved by simply turning the power on/off
or disconnecting/connecting the power cord, which is easier
than working on the connection, setting and operating
procedure. Try the simple measures on both the unit and
the connected device. If the problem isn't fixed after
referring to "Troubleshooting", resetting the unit to the
status at the time of shipment may solve the problem. Note
that your settings will also be initialized when you reset, so
we recommend that you note down your settings before
doing the following.
0
This unit contains a microPC for signal processing and
control functions. In very rare situations, severe
interference, noise from an external source, or static
electricity may cause it to lockup. In the unlikely event
that this happens, unplug the power cord from the wall
outlet, wait at least 5 seconds, and then plug it back in.
0
We are not responsible for reparations for damages
(such as CD rental fees) due to unsuccessful recordings
caused by the unit’s malfunction. Before you record
important data, make sure that the material will be
recorded correctly.
If operation becomes unstable
Try unplugging the power cord of the unit and connected
devices, and then plugging them in again.
Resetting the unit (this resets the unit settings to the
default)
If the issue is not fixed by unplugging the power cord,
resetting the unit to the status at the time of shipment may
solve the problem. Your settings will also be initialized when
you reset, so note down your settings before doing the
following.
1. While holding down SPEAKER A/B on the main unit,
press
Í
ON/STANDBY.
2. The unit switches to standby and the settings are reset.
Power
Cannot turn on the unit
0
Make sure that the power cord is properly plugged into
the wall outlet.
0
Unplug the power cord from the wall outlet, wait 5
seconds or more, then plug it in again.
The unit turns off unexpectedly
0
The unit automatically switches to standby when the
"AutoStandby" setting in the Setup menu functions.
0
A speaker cable may have shorted and the protective
circuit function may have been activated. Make sure bare
speaker wires are not touching each other or the back
panel of the unit, then turn the unit on again. If "NG" is
displayed, immediately unplug the power cord from the
wall outlet and contact your dealer.
0
The protective circuit function may have been activated
because the temperature of the unit rose abnormally. If
this happens, then the power will continue to turn off after
you have turned the unit on again. Make sure the unit
has plenty of space for ventilation around it, wait for the
unit to cool down sufficiently, and then try turning it on
again.
WARNING
: If smoke, smell or abnormal noise is produced
by the unit, unplug the power cord from the wall outlet
immediately and contact the dealer or customer support.
Audio
0
Confirm that the connection between the output jack on
the device and the input jack on this unit is correct.
0
Make sure that none of the connecting cables are bent,
twisted, or damaged.
0
If the MUTING indicator on the display flashes, press
MUTING on the remote controller to cancel muting.
0
While headphones are connected to the PHONES jack,
no sound is output from the speakers.
No sound from an other connected external device
0
Change the input selector on this unit to the position of
the terminal to which the other external device is
connected.
0
Check the digital audio output setting on the connected
component. On some game consoles, such as those that
support DVD, the default setting is off.
0
Only PCM audio is supported for input through the
DIGITAL IN OPTICAL/COAXIAL jacks. Set the audio
output on the other external device to output PCM.
A speaker produces no sound
0
Make sure that the polarity of the speaker cables (+/–) is
correct, and that no bare wires are in contact with the
metal part of speaker terminals.
0
Make sure that the speaker cables have not shorted.
0
Make sure the speakers are connected correctly (P8).
Noise can be heard
0
Using cable ties to bundle analog audio cables, power
cord, speaker cables, etc. may degrade the audio
performance. Do not bundle cords.
0
An audio cable may be picking up interference. Try
repositioning your cables.
AM/FM broadcasting
Radio reception is poor or there is a lot of noise
0
Re-check the antenna connection.
0
Separate the antenna from speaker cables and the
power cord.
0
Move the unit away from your TV or PC.
0
Passing cars and airplanes can cause interference.
0
Concrete walls weaken radio signals.
0
Listen to the station in mono.
0
When listening to an AM station, operating the remote
controller may cause noise (North American models).
0
FM reception may become clearer if you use the antenna
jack on the wall used for the TV.
> Before Start
> Part Names
> Install
> Playback
Setup |
Others