Onkyo TX-NR777 Owners Manual -Advanced - Page 88

> Network Functions, > Specifications, > Advanced Setup, > Listening Modes

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>>Specifications >>Advanced Setup >>Listening Modes >>Network Functions >>Basic Manual Troubleshooting | Supplementary Information, etc. Audio • Make sure that the speaker setup microphone is not still connected. • Confirm that the connection between the output jack on the device and the input jack on this unit is correct. • Make sure that none of the connecting cables are bent, twisted, or damaged. • If the MUTE indicator on the display flashes, press on the remote controller to cancel muting. • While headphones are connected to the PHONES jack, no sound is output from the speakers. • When "Source" - "Audio Select" - "PCM Fixed Mode" in the Setup menu is set to "On", no sound is played when signals other than PCM are input. Change the setting to Off. Check the following if the above does not fix the problem: ˙ There is no sound from the TV • Change the input selector on this unit to the position of the terminal to which the TV is connected. • If the TV doesn't support the ARC function, along with connection by HDMI, connect the TV and this unit using a digital optical cable, digital coaxial cable, or analog audio cable. ˙ No sound from a connected player • Change the input selector on this unit to the position of the terminal to which the player is connected. • Check the digital audio output setting on the connected component. On some game consoles, such as those that support DVD, the default setting is off. • With some DVD-Video discs, you need to select an audio output format from a menu. ˙ A speaker produces no sound • Make sure that the polarity of the speaker cables (＋/－) is correct, and that no bare wires are in contact with the metal part of speaker terminals. • Make sure that the speaker cables are not shorting. • Check in "Connect the Speakers" in the Basic Manual that the speaker connections have been made correctly. Settings for the speaker connection environment need to be made in "AccuEQ Room Calibration" in Initial Setup. Check in "Initial Setup" in the Basic Manual. • Depending on the source and current listening mode, not much sound may be produced. Select another listening mode to see if sound is output. • If you are installing surround back speakers (for compatible models only), surround speakers are required. • A maximum of 5.1 ch playback is possible when BiAmping connection is used (for compatible models only). Further, make sure you remove the jumper bar on the speakers when using Bi-Amping connection. ˙ The subwoofer produces no sound If the setting of the front speakers is "Full Band" and during 2ch input such as from the TV or music, the low range elements will be output from the front speakers rather than from the subwoofer. If you would rather output from the subwoofer, make one of the following settings. 1. Change the front speakers settings to a setting other than "Full Band" for the crossover frequency value. The range below the frequency you specify will be output from the subwoofer rather than the front speakers. We do not recommend changing this if your front speakers have good low range reproduction capabilities. 2. Change "Double Bass" to "On". The low range elements will be output from both the front speakers and the subwoofer. This may mean that there is too much bass. Do not change if this happens, or choose option 1. • Refer to "Setup Menu" - "2. Speaker" - "Crossover" in the Advanced Manual for details. • When you play source material that contains no information in the LFE channel, the subwoofer produces no sound. ˙ Noise can be heard • Using cable ties to bundle analog audio cables, power cords, speaker cables, etc. may degrade the audio performance. Do not bundle cords. • An audio cable may be picking up interference. Try repositioning your cables. ˙ The beginning of audio received by an HDMI IN cannot be heard • Since it takes longer to identify the format of an HDMI signal than it does for other digital audio signals, audio output may not start immediately. ˙ Sound suddenly reduces • When the temperature inside the unit exceeds a certain temperature for extended periods, the volume may be reduced automatically to protect the circuits. 55

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55
> Network Functions
> Specifications
> Advanced Setup
> Listening Modes
Troubleshooting
Supplementary Information, etc.
|
> Basic Manual
Audio
•
Make sure that the speaker setup microphone is not still
connected.
•
Confirm that the connection between the output jack on
the device and the input jack on this unit is correct.
•
Make sure that none of the connecting cables are bent,
twisted, or damaged.
•
If the MUTE indicator on the display flashes, press
on the remote controller to cancel muting.
•
While headphones are connected to the PHONES jack,
no sound is output from the speakers.
•
When "Source" - "Audio Select" - "PCM Fixed Mode" in
the Setup menu is set to "On", no sound is played when
signals other than PCM are input. Change the setting to
Off.
Check the following if the above does not fix the problem:
■
There is no sound from the TV
•
Change the input selector on this unit to the position of
the terminal to which the TV is connected.
•
If the TV doesn't support the ARC function, along with
connection by HDMI, connect the TV and this unit using
a digital optical cable, digital coaxial cable, or analog
audio cable.
■
No sound from a connected player
•
Change the input selector on this unit to the position of
the terminal to which the player is connected.
•
Check the digital audio output setting on the connected
component. On some game consoles, such as those
that support DVD, the default setting is off.
•
With some DVD-Video discs, you need to select an
audio output format from a menu.
■
A speaker produces no sound
•
Make sure that the polarity of the speaker cables (
＋
/
－
)
is correct, and that no bare wires are in contact with the
metal part of speaker terminals.
•
Make sure that the speaker cables are not shorting.
•
Check in "Connect the Speakers" in the Basic Manual
that the speaker connections have been made correctly.
Settings for the speaker connection environment need
to be made in "AccuEQ Room Calibration" in Initial
Setup. Check in "Initial Setup" in the Basic Manual.
•
Depending on the source and current listening mode,
not much sound may be produced. Select another
listening mode to see if sound is output.
•
If you are installing surround back speakers (for
compatible models only), surround speakers are
required.
•
A maximum of 5.1 ch playback is possible when Bi-
Amping connection is used (for compatible models
only). Further, make sure you remove the jumper bar on
the speakers when using Bi-Amping connection.
■
The subwoofer produces no sound
If the setting of the front speakers is "Full Band" and during
2ch input such as from the TV or music, the low range
elements will be output from the front speakers rather than
from the subwoofer. If you would rather output from the
subwoofer, make one of the following settings.
1. Change the front speakers settings to a setting other
than "Full Band" for the crossover frequency value.
The range below the frequency you specify will
be output from the subwoofer rather than the front
speakers. We do not recommend changing this if your
front speakers have good low range reproduction
capabilities.
2. Change "Double Bass" to "On".
The low range elements will be output from both the
front speakers and the subwoofer. This may mean that
there is too much bass. Do not change if this happens,
or choose option 1.
•
Refer to "Setup Menu" - "2. Speaker" - "Crossover" in
the Advanced Manual for details.
•
When you play source material that contains no
information in the LFE channel, the subwoofer produces
no sound.
■
Noise can be heard
•
Using cable ties to bundle analog audio cables, power
cords, speaker cables, etc. may degrade the audio
performance. Do not bundle cords.
•
An audio cable may be picking up interference. Try
repositioning your cables.
■
The beginning of audio received by an HDMI IN
cannot be heard
•
Since it takes longer to identify the format of an HDMI
signal than it does for other digital audio signals, audio
output may not start immediately.
■
Sound suddenly reduces
•
When the temperature inside the unit exceeds a certain
temperature for extended periods, the volume may be
reduced automatically to protect the circuits.