Onkyo TX-SR333 User Manual - Page 26

Troubleshooting, If an Error Message is Displayed, Read Before Start, Resetting the unit - firmware

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10. Press ON/STANDBY on the unit to place the unit to standby. This is the end of the firmware update and you now have the latest firmware installed. ⿠⿠Do not use RECEIVER on the remote controller. ■■If an Error Message is Displayed When an error occurs Error!" is appeared on the display. ("" refers to the numbers displayed when error occurs.) Check the following: Error Code ⿠⿠-01, -10: USB storage device not found. Check whether the USB storage device or USB cable is correctly inserted to the USB port of the unit. Connect the USB storage device to an external power source if it has its own power supply. ⿠⿠-05, -13, -20, -21: The firmware file is not present in the root folder of the USB storage device, or the firmware file is for another model. Retry from the download of the firmware file. ⿠⿠Others: Disconnect then reconnect the AC power cord, from the beginning. 26 Troubleshooting Read Before Start Problem may be solved by turning on and off or reconnecting the power cord, besides rechecking the connection, setting or operation procedure. Try that on both the unit and components connected to the unit. Furthermore, in case of no picture output, no sound or HDMI linked system does not work etc., may be solved if HDMI cable is reconnected. When reconnecting, note that HDMI cable may not be connected properly if it is coiled. After reconnection, turn off and then on again the power of all connected components. Resetting the unit Problem may be solved by resetting the unit to initialize all the setting to factory default. If you cannot resolve the issue from the procedure in trouble shooting, try resetting the unit as explained below. If you reset the unit status, your preferences will be reset to the defaults. Note them down before starting reset. ■■Resetting method 1. While holding down CBL/SAT on the unit (Do not release this button until step 2 is finished.) 2. Press ON/STANDBY on the unit. "Clear" is appeared on the display and the unit will enter standby mode. 2 1 Clear Firmware Update/Troubleshooting ■■Resetting method of the remote controller 1. While holding down 1 RCV (Do not release this button until step 2 is finished.). 2. Press and hold 2 HOME until the 3 remote indicator lights (about 3 seconds). Within 30 seconds, press 1 RCV again. 1 3 2 Power ■■Can not turn on the unit ⿠⿠Make sure that the power cord is properly plugged into the wall outlet. ⿠⿠Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again. ■■The unit turns off unexpectedly ⿠⿠The unit will automatically enter standby mode when Auto Standby has been set and launches. ■■The unit turns off and after restoring the power, it turns off again ⿠⿠The protection circuit has been activated. Remove the power cord from the wall outlet immediately. Make sure that all speaker cables and input sources are properly connected, and leave the unit with its power cord disconnected for 1 hour. After that, reconnect the power cord and turn the power on. If the unit turns off again, avoid resetting it and unplug the power cord. Then contact your Onkyo dealer. Caution: If "CHECK SP WIRE" is appeared on the display, the speaker cables may be shorting. WARNING: If smoke, smell or abnormal noise is produced by the AV receiver, unplug the power cord from the wall outlet immediately and contact the dealer or Onkyo Support.

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Firmware Update/Troubleshooting
26
10.
Press
ON/STANDBY on the unit to place the unit to
standby. This is the end of the firmware update and you
now have the latest firmware installed.
⿠
Do not use
RECEIVER on the remote controller.
■
If an Error Message is Displayed
When an error occurs, "
¼
-
¼¼
Error!" is appeared on the
display. ("
¼
" refers to the numbers displayed when error
occurs.) Check the following:
Error Code
⿠
-01,
-10:
USB storage device not found. Check whether the USB
storage device or USB cable is correctly inserted to the
USB port of the unit.
Connect the USB storage device to an external power
source if it has its own power supply.
⿠
-05,
-13,
-20,
-21:
The firmware file is not present in the root folder of the
USB storage device, or the firmware file is for another
model. Retry from the download of the firmware file.
⿠
Others:
Disconnect then reconnect the AC power cord, from the
beginning.
Troubleshooting
Read Before Start
Problem may be solved by turning on and off or
reconnecting the power cord, besides rechecking the
connection, setting or operation procedure. Try that on
both the unit and components connected to the unit.
Furthermore, in case of no picture output, no sound or
HDMI linked system does not work etc., may be solved if
HDMI cable is reconnected. When reconnecting, note that
HDMI cable may not be connected properly if it is coiled.
After reconnection, turn off and then on again the power of
all connected components.
Resetting the unit
Problem may be solved by resetting the unit to initialize all
the setting to factory default. If you cannot resolve the issue
from the procedure in trouble shooting, try resetting the
unit as explained below. If you reset the unit status, your
preferences will be reset to the defaults. Note them down
before starting reset.
■
Resetting method
1.
While holding down CBL/SAT on the unit (Do not release
this button until step 2 is finished.)
2.
Press
ON/STANDBY on the unit.
"Clear" is appeared
on the display and the unit will enter standby mode.
Clear
2
1
■
Resetting method of the remote controller
1.
While holding down
1
RCV (Do not release this button
until step 2 is finished.).
2.
Press and hold
2
HOME until the
3
remote indicator
lights (about 3 seconds). Within 30 seconds, press
1
RCV again.
1
2
3
Power
■
Can not turn on the unit
⿠
Make sure that the power cord is properly plugged into
the wall outlet.
⿠
Unplug the power cord from the wall outlet, wait 5
seconds or more, then plug it in again.
■
The unit turns off unexpectedly
⿠
The unit will automatically enter standby mode when
Auto Standby has been set and launches.
■
The unit turns off and after restoring the power, it
turns off again
⿠
The protection circuit has been activated. Remove
the power cord from the wall outlet immediately. Make
sure that all speaker cables and input sources are
properly connected, and leave the unit with its power
cord disconnected for 1 hour. After that, reconnect the
power cord and turn the power on. If the unit turns off
again, avoid resetting it and unplug the power cord. Then
contact your Onkyo dealer.
Caution
: If "CHECK SP WIRE" is appeared on the display,
the speaker cables may be shorting.
WARNING
: If smoke, smell or abnormal noise is produced
by the AV receiver, unplug the power cord from the wall
outlet immediately and contact the dealer or Onkyo
Support.