Oreck XL Shield Power User Guide - Page 3

Warranty ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for residential use, not resale from Oreck or an Oreck Authorized Retail Dealer.) Oreck will repair or replace, free of charge, to the original purchaser, any part which is found to be defective in material or workmanship within two (2) years of the date of purchase. This limited warranty applies to normal domestic use. Any commercial use of this product will void this limited warranty. Any use of non-Oreck cleaning solutions with this unit will void this limited warranty. This limited warranty does not cover the replacement of expendable or consumable parts such as belts, brushes, and other parts subject to normal wear unless they are defective in material or workmanship. This limited warranty does not apply to any part subjected to accident, abuse, commercial use, alteration, misuse, damage caused by act of God, the use of voltages other than indicated on the serial number displayed on this product or service of this product by other than Oreck or a participating Factory Authorized Service Center. Oreck does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product. Oreck's limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is "AS IS," which means Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects. Oreck's liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase, and Oreck shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. CALL CUSTOMER SERVICE HOT LINE US: 1-800-989-3535 Canada: 1-888-676-7325 Whenever calling, please be sure to have your model and serial number from data plate. Safety Precautions Several key precautions must be followed to insure operator safety: 1. Always test and reset the Steemer A.L.C.I. plug. 2. Do not immerse the hand-held nozzle of the Oreck Steemer. 3. Do not allow the lower recovery tank to overfill. 4. Do not pick up corrosive, combustible, or flammable liquids such as acids, gasoline, alcohol, or use this product in areas where vapors from these types of materials are present. 5. Do not use to clean out bathtubs, flooded basements or any place where the liquid depth exceeds 1⁄8". Troubleshooting Guide WARNING: Unplug cord from electrical outlet before servicing. PROBLEM SOLUTION Water and cleaning • Check that the upper supply tank is partially solution is not dispensing filled with hot tap water. Caution: Do not onto carpet or upholstery. overfill. • Check that a cleaner cartridge is installed and that the white lever is locked in the downward position. Due to pressurization, the cleaner will not properly operate without a cleaner cartridge in place. If the cleaner cartridge is empty, replace it with a full cartridge. • Check that the spray tips are not clogged. Use a towel or damp cloth to clean. • For above-the-floor cleaning, check that the hand-held nozzle and hose assembly is properly connected to the cleaner neck. Also, insure that the nozzle change button has been engaged. Not removing certain stains. Heavy traffic area spots. • For best results, use a stain pretreatment, such as Full Release® Professional Spot & Stain PreCleaner. These solutions loosen and break down most common household grease, oil, and food stains. • Make several slow passes over the stain from different angles. Carpet is excessively wet • Make at least one additional pass over the after cleaning. wet carpet without pressing the cleaner spray button. Note: Under normal conditions, a carpet may take up to four hours or longer to completely dry. Drying time depends on a combination of various factors including: carpet • Check that the hand-held nozzle trigger is not engaged. • With each pass, slowly pull the unit toward you to extract any remaining liquid in the carpet. To speed drying, gently push the nozzle deep into the carpet pile. type, carpet pile • Check for air path obstructions in the thickness, temperature, stair/upholstery hose, cleaner neck and in the humidity, air circulation nozzle. Check to insure that the inlet screen and the number of wet is free of debris. passes. Excessive foaming at spray tips. • Check that the upper supply tank has water. Dark streaks on carpet after cleaning. • Operate the machine more slowly; you will achieve better results with one slow pass than several fast strokes. • Overlap each pass to provide maximum cleaning without streaking. • On high traffic areas or heavily soiled carpets, it is occasionally beneficial to allow the carpet to dry and repeat the process as needed to achieve optimal cleaning. Steemer brush roll will not turn. • Check that the nozzle power cord is completely connected to the main unit. • If an obstruction stalls the brush roll, the belt is designed to burn through so as to protect the motor. Please insure through inspection that the brush roll is free of obstructions and is free to turn. Secondly, make sure that the belt is in good working order. Replace the belt if needed. • If the belt and the brush roll become excessively wet, momentary slippage can occur. By running the unit on a dry section of carpet for a minute or less, the belt will function properly. Cleaner will not run or suddenly stops. • Reinsert the plug if it has slipped out of the outlet. • The A.L.C.I. may have tripped off due to fluctuations in household current. Press the reset button and restart the unit. ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER. 3