Palm M125 Handbook - Page 211

Uninstall, then reinstall Palm Desktop, HotSync Manager and choose Custom.

Page 211 highlights

When I press the HotSync button on the cradle/cable, nothing happens on the Palm Desktop software, and my handheld times out. s Make a copy of your Palm folder. Uninstall, then reinstall Palm Desktop software. s Turn on your handheld and tap the Applications icon. Tap the HotSync icon, then tap Local. When I perform a s If you have performed a HotSync HotSync operation, operation successfully, but you cannot my information does find the data from your handheld on not transfer to Palm Palm Desktop software, check to see you Desktop software. have the correct user name selected for viewing data. s On a Windows computer, click the HotSync Manager and choose Custom. Check that all conduits are set to synchronize files. s On a Macintosh, double-click the HotSync Manager icon. From the HotSync menu, choose Conduit Settings. Select your user name from the User pop- up menu, and check that the correct conduit is active. My handheld s Your computer's infrared port may be set displays the message to search automatically for the presence "Waiting for sender" of other infrared devices. Consult the when it's near my documentation for your operating computer's infrared system for information about turning off port. this option. s In some cases, simply moving your handheld away from the computer's infrared port solves the problem. Appendix B Page 203

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Appendix B
Page 203
When I press the
HotSync button on
the cradle/cable,
nothing happens on
the Palm Desktop
software, and my
handheld times out.
Make a copy of your Palm folder.
Uninstall, then reinstall Palm Desktop
software.
Turn on your handheld and tap the
Applications icon. Tap the HotSync icon,
then tap Local.
When I perform a
HotSync operation,
my information does
not transfer to Palm
Desktop software.
If you have performed a HotSync
operation successfully, but you cannot
find the data from your handheld on
Palm Desktop software, check to see you
have the correct user name selected for
viewing data.
On a Windows computer, click the
HotSync Manager and choose Custom.
Check that all conduits are set to
synchronize files.
On a Macintosh, double-click the
HotSync Manager icon. From the
HotSync menu, choose Conduit Settings.
Select your user name from the User pop-
up menu, and check that the correct
conduit is active.
My handheld
displays the message
“Waiting for sender”
when it’s near my
computer’s infrared
port.
Your computer’s infrared port may be set
to search automatically for the presence
of other infrared devices. Consult the
documentation for your operating
system for information about turning off
this option.
In some cases, simply moving your
handheld away from the computer’s
infrared port solves the problem.