Panasonic CF-H1BDBBZCM User Manual - Page 21

Troubleshooting

Page 21 highlights

Starting Up Windows startup and operation is slow. The date and time are incorrect. [Executing Battery Recalibration] screen appears. [Enter Password] does not appear when resuming from sleep ( ) /standby ( ) or hibernation. Cannot resume. Press F9 in the Setup Utility ( Reference Manual "Setup Utility") to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.) Due to the overall performance capabilities of this computer, application startup and other operations may take longer to complete when compared to other computers. Examples: Applications do not start up immediately after Windows startup. Applications do not finish installing. The operation will complete in a few moments, so please wait until the hard disk drive indicator turns off. Be aware that the cursor will not always change from the arrow icon ( ) to an hourglass icon ( , ) while you are waiting. If you installed a resident software after purchase, turn off the residence. Disable the pop-up menu and Input Panel Tab. A Open the Input Panel, and click [Tools] - [Options] - [Opening]. B Remove the check mark of [Show Input Panel sliding open from the tab] and click [OK]. Disable Indexing Service in the following menu. Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local service)]. Make the correct settings. Click (Start) - [Control Panel] - [Clock, Language, and Region] - [Date and Time]. Click [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]. If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support. When the computer is connected to LAN, check the date and time of the server. The 2100 A.D. or later year will not be correctly recognized on this computer. The Battery Recalibration was canceled before Windows was shut down last time. To start up Windows, turn off the computer by the power switch, and then turn on. The password you have set in the Setup Utility is not requested at resuming. To use the password security at resuming, set the Windows password. A Click (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or remove user accounts] and select the account, and set the password. B Click (Start) - [Control Panel] - [System and Security] - [Require a password when the computer wakes] and add a check mark for [Require a password]. A Click [start] - [Control Panel] - [User Accounts] and select the account, and set the password. B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] [Advanced] and add a check mark for [Prompt for password when computer resumes from standby]. An error may occur when the computer automatically enters the sleep ( ) / standby ( ) or hibernation mode while the screensaver is active. In this case, turn off the screensaver or change the pattern of the screensaver. If you press and hold the power switch for 4 seconds or longer, the power will be turned off forcibly and the computer will not resume. In this case, all unsaved data will be lost. You disconnected the AC adaptor and the battery pack while the computer was in sleep ( ) / standby ( ). If the computer's power supply is disconnected in sleep ( ) / standby ( ), unsaved data will be lost and the computer will not resume. The battery is exhausted. Sleep ( ) / standby ( ) and hibernation consume some power. Troubleshooting 21

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21
Troubleshooting
±
Starting Up
Windows startup and
operation is slow.
z
Press
F9
in the Setup Utility
(
Î
Reference Manual
“Setup Utility”)
to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again. (Note that the processing speed depends on the
application software, so this procedure may not make Windows faster.)
z
Due to the overall performance capabilities of this computer, application startup and
other operations may take longer to complete when compared to other computers.
Examples:
Applications do not start up immediately after Windows startup.
Applications do not
nish installing.
The operation will complete in a few moments, so please wait until the hard disk drive
indicator turns off. Be aware that the cursor will not always change from the arrow icon
(
) to an hourglass icon (
,
) while you are waiting.
z
If you installed a resident software after purchase, turn off the residence.
z
Disable the pop-up menu and Input Panel Tab.
A
Open the Input Panel, and click [Tools] - [Options] - [Opening].
B
Remove the check mark of [Show Input Panel sliding open from the tab] and click
[OK].
z
Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local
service)].
The date and time are
incorrect.
z
Make the correct settings.
Click
(Start) - [Control Panel] - [Clock, Language, and Region] - [Date and Time].
Click [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date
and Time].
z
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
z
When the computer is connected to LAN, check the date and time of the server.
z
The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery
Recalibration] screen
appears.
z
The Battery Recalibration was canceled before Windows was shut down last time. To
start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not
appear when resuming from
sleep (
) /standby
(
)
or hibernation.
z
The password you have set in the Setup Utility is not requested at resuming. To use the
password security at resuming, set the Windows password.
A
Click
(Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or
remove user accounts] and select the account, and set the password.
B
Click
(Start) - [Control Panel] - [System and Security] - [Require a password when
the computer wakes] and add a check mark for [Require a password].
A
Click [start] - [Control Panel] - [User Accounts] and select the account, and set the
password.
B
Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] -
[Advanced] and add a check mark for [Prompt for password when computer resumes
from standby].
Cannot resume.
z
An error may occur when the computer automatically enters the
sleep (
) /
standby (
)
or hibernation mode while the screensaver is active. In this case,
turn off the screensaver or change the pattern of the screensaver.
z
If you press and hold the power switch for 4 seconds or longer, the power will be turned off
forcibly and the computer will not resume. In this case, all unsaved data will be lost.
z
You disconnected the AC adaptor and the battery pack while the computer was in
sleep
(
) / standby (
)
. If the computer’s power supply is disconnected in
sleep (
) / standby (
)
, unsaved data will be lost and the computer
will not resume.
z
The battery is exhausted.
Sleep (
) / standby (
)
and hibernation
consume some power.