Panasonic CF-W8EWEZZAM User Manual - Page 28

Troubleshooting Useful Information Getting Started Hardware Diagnostics If the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact your technical support office. Hardware that can be checked using the PC-Diagnostic Utility Hardware below can be checked using this utility. (Software cannot be checked.) z CPU z Memory z Hard Disk z CD/DVD Drive z Video Controller z Sound*1 z Modem z LAN z Wireless LAN*2 z Bluetooth*3 z USB z PC Card Controller z SD Card Controller z Keyboard z Touch Pad *1 When the PC-Diagnostic Utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will not sound if mute is using Windows.) *2 Only for model with wireless LAN *3 Only for model with Bluetooth z When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is running, sounds may be generated from the speaker. These are not malfunctions. Regarding the PC-Diagnostic Utility NOTE z Only for the hard disk, keyboard and touch pad, you can select standard diagnostic check or extended diagnostic check. When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. z We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the internal keyboard instead. Note, however, that the touch pad and internal keyboard may not function temporarily during diagnostic check. If this happens, wait for a moment before operating them. Operations Select icon Touch pad operations Place the cursor above the icon Internal keyboard operations Press Space and then press close) cannot be selected). Click the icon Tap or click (right click cannot be used) Press Space above the icon. Complete the PC- Diagnos- Click tic Utility and then restart the computer (close) Press Ctrl + Alt + Del. z If the touch pad does not operate properly, press Ctrl + Alt + Del to restart the computer, or slide the power switch to turn the power off, and then restart the PC-Diagnostic Utility. Appendix 28