Panasonic EAH-AZ80 Owners Manual Technics Audio Connect App. - Page 51

Don't Allow], Q06. Cannot update the firmware., SETTINGS], Headphone information], Android™ devices

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FAQ 7 Tap "(model number)" detected in the device's Bluetooth® settings. 8 When "(model number)" is connected, launch the Technics Audio Connect app and operate the headphones and device while following the on-screen instructions. R In iOS 13 or later, a Bluetooth® confirmation screen is displayed when you launch the app for the first time. If you selected [Don't Allow], follow the steps below to turn on Bluetooth®. 1 On the device, go to Settings>Privacy & Security (or Privacy)>Bluetooth>turn on [Audio Connect]. 2 Launch the app. Q06. Cannot update the firmware. R Connect the device to the Internet. R Check if the firmware version is the latest from [SETTINGS] on the home screen of the [Technics Audio Connect] app®[Headphone information]. R If the transfer of the firmware to the headphones does not start, or if the number stops and does not progress during transfer, try the following methods. [Method 1] 1 Confirm that the remaining charge for both earphones (L and R) is at least 70%. 2 Keep the headphones out of the charging cradle from the start to the end of the transfer/ update. R After starting the transfer/update, do not make calls or play music until the end of the update. [Method 2] *If Method 1 does not resolve the problem 1 Force close the app. 2 Launch the app again. R If the firmware update notification is not displayed, allow notifications. Android™ devices 51

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7
Tap “(model number)” detected in the device’s Bluetooth
®
settings.
8
When “(model number)” is connected, launch the Technics Audio Connect app and
operate the headphones and device while following the on-screen instructions.
R
In iOS 13 or later, a Bluetooth
®
confirmation screen is displayed when you launch the
app for the first time. If you selected
[Don’t Allow]
, follow the steps below to turn on
Bluetooth
®
.
1
On the device, go to Settings>Privacy & Security (or Privacy)>Bluetooth>turn on
[Audio Connect].
2
Launch the app.
Q06. Cannot update the firmware.
R
Connect the device to the Internet.
R
Check if the firmware version is the latest from
[SETTINGS]
on the home screen of the
[Technics Audio Connect] app
®
[Headphone information]
.
R
If the transfer of the firmware to the headphones does not start, or if the number stops and
does not progress during transfer, try the following methods.
[Method 1]
1
Confirm that the remaining charge for both earphones (L and R) is at least 70%.
2
Keep the headphones out of the charging cradle from the start to the end of the transfer/
update.
R
After starting the transfer/update, do not make calls or play music until the end of the
update.
[Method 2] *If Method 1 does not resolve the problem
1
Force close the app.
2
Launch the app again.
R
If the firmware update notification is not displayed, allow notifications.
Android™ devices
51
FAQ