Panasonic HC-V270 Basic Owners Manual - Page 31

If the Wi-Fi connection cannot be established ≥ Please refer to the operating instruction of the device in use for details about the setting of the wireless access point or smartphone. Problem It cannot connect to the wireless access point. The wireless access point is not detected. Radio waves of the wireless access point get disconnected. The Wi-Fi connection is not possible between this unit and a smartphone. The Wi-Fi connection is disconnected immediately. Check points (General) ≥ Turn on the wireless access point. ≥ Approach the wireless access point and reconnect. ≥ If it takes time to complete the connection, the Wi-Fi connection will be aborted. Reset the connection settings. ≥ Check how to connect to the wireless access point and how to set the security settings. ≥ If the wireless access point supports both the 2.4 GHz band and the 5 GHz band, check if the setting for the 2.4 GHz band is enabled. ≥ Make sure the wireless access point is registered in this unit. ≥ The device may be unable to locate the wireless access point due to problems with the signal. Refer to "Connecting by entering an SSID and Password" in the Owner's Manual (PDF format). ([WPS Connection]) ≥ Make sure the wireless access point is in the correct WPS standby mode. ([Search for wireless network]) ≥ Make sure the Password have been correctly input. ≥ The condition may improved by moving the location or changing the angle of the wireless access point. ≥ If you use another 2.4 GHz band device such as a microwave oven or cordless telephone nearby, you may interrupt the signal. Keep a sufficient distance from these types of devices. (Wireless Access Point Connection) ≥ Make sure the smartphone is properly connected to the wireless access point by checking the Wi-Fi settings of the smartphone. ≥ Make sure this unit and the smartphone are connected to the same wireless access point. ≥ Make sure the wireless access point is registered in this unit. (Direct Connection) ≥ Make sure the smartphone is properly connected to this unit by checking the Wi-Fi settings of the smartphone. ≥ Make sure the smartphone is not connected to the wireless access point. If it is connected to the wireless access point, change the Wi-Fi access point using the smartphone's Wi-Fi set up. ≥ If there is a setting for avoiding poor connections in the Wi-Fi setting menu of the Android™ device 4.0 or later version, turn it off. 31 (ENG) SQT0665