Panasonic HomeHawk WINDOW Information and Troubleshooting Guide - Page 16

Troubleshooting Initial setup by selecting Bluetooth

Page 16 highlights

Troubleshooting (Initial setup by selecting "Bluetooth") Problem LED color When initial setup The camera's is performed using LED indicator is Bluetooth, the blinking in red. following screen is displayed and the setup cannot be completed. Cause Solution If the LED indicator is blinking in red, unplug the camera and then plug it in again, check the following causes and solutions, and then try again from the beginning. The wireless network password may be incorrect. • Enter the correct password for the wireless network. • Unplug the camera and then plug it in again, and then try again from the beginning. The DHCP function of • Confirm that the wireless router's DHCP settings your wireless router are enabled. Refer to your wireless router's may be disabled. manual. • Unplug the camera and then plug it in again, and then try again from the beginning. The address filter function of your wireless router may be enabled. • Register the MAC address (page 4) of the camera to the address filter setting of the wireless router. Refer to your wireless router's manual. The camera's LED A network clash has • Unplug all the wireless routers and plug them indicator is lit in occurred because in again. blue. you have 2 wireless If the situation still does not improve, refer to routers at home that are using the same channel or channels of a close frequency. your wireless router's manual for information on how to change the router channel of your wireless network. 16

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32

16
T
roubleshooting (Initial setup by selecting “Bluetooth”)
Problem
LED color
Cause
Solution
When initial setup
is performed using
Bluetooth‚ the
following screen is
displayed and the
setup cannot be
completed.
The camera’s
LED indicator is
blinking in red.
If the LED indicator is blinking in red‚ unplug the camera and then plug
it in again‚ check the following causes and solutions‚ and then try again
from the beginning.
The wireless network
password may be
incorrect.
Enter the correct password for the wireless
network.
Unplug the camera and then plug it in again‚
and then try again from the beginning.
The DHCP function of
your wireless router
may be disabled.
Confirm that the wireless router’s DHCP settings
are enabled. Refer to your wireless router’s
manual.
Unplug the camera and then plug it in again‚
and then try again from the beginning.
The address filter
function of your
wireless router may
be enabled.
Register the MAC address (page 4) of the
camera to the address filter setting of the
wireless router. Refer to your wireless router's
manual.
The camera’s LED
indicator is lit in
blue.
A network clash has
occurred because
you have 2 wireless
routers at home that
are using the same
channel or channels
of a close frequency.
Unplug all the wireless routers and plug them
in again.
If the situation still does not improve‚ refer to
your wireless router’s manual for information
on how to change the router channel of your
wireless network.