Panasonic KV-S2065W Operating Instructions - Page 49

Troubleshooting If a problem occurs while the unit is being used, first check the following items. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service. Symptom Possible Cause Remedy The LCD does not display when the power switch is turned ON. The power cord is not plugged in. A fuse has blown. Foreign matter is lodged in the fan, preventing it from rotating. A double feeding problem occurs. The rollers are dirty. The ADF / manual feed selector is not set properly. Retard Roller is not installed correctly. The document stops during scanning. The document is creased or torn, or longer than A3 size or smaller than 48a70mm (1.9a2.75 in). The document is jammed. The document is not fed smoothly during scanning. The scanned document is blank. The scanned document is skewed. Vertical lines appear on the scanned document. The rollers are dirty. The document to be scanned was loaded face down (upside down). The document guides were not touching the edges of the document, or the document was skewed when loaded. The sensor rollers, scanning section glass or the rubber rollers are dirty. The computer does not recognize the scanner. The scanner does not operate correctly. The computer cannot recognize the scanner. The scanned document is faint. The double feed detection sensor is not operating. The sensor rollers are dirty. There is dust from the paper on the double feed detection sensor. Insert the power plug firmly. Pull out the power plug, then call for service. Clean all of the rollers. (See page 36 through 38.) Adjust the ADF / manual feed selector. (See page 33.) Make a copy of the document on paper of the specified size [between 48a70mm (1.9a2.75 in.) and A3 size] and scan the copy. Refer to the next page when an error is displayed. (See pages 50 and 51.) Clean all of the rollers. (See page 36 through 39.) Load the document correctly. Set the document guides or the document correctly. Wipe the dirty parts with a clean cloth. (See page 36 through 39.) Turn the computer OFF. Turn the scanner ON, and then turn the computer ON again. Confirm the SCSI ID, product ID and terminator, and then set them correctly. Use a shielded cable which is as short as possible. Reduce the SCSI transfer rate, and then proceed. (See page 27.) Clean the sensor rollers. (See pages 38 through 39.) Please clean the double feed detection sensor with the included blower. (Refer to page 39.) 49