Panasonic KX-TG2740S 2.4 Ghz Cordles Phon - Page 110

Problem, Cause & Remedy, Caller ID information. - troubleshooting

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Page 110 highlights

Troubleshooting Problem Cause & Remedy You cannot make a call even if there is a free line. •If more than one other user is using the handsets and base unit, you may not be able to make a call. Try again later. The unit does not display the caller's name and/or phone number. •You need to subscribe to a Caller ID service. •Other telephone equipment may be interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information. •The caller requested not to send his/her information. See page 40. •If a call is being transferred to you, the caller information will not be displayed. The display exits the Caller •Do not pause for over 60 seconds while List. searching. You cannot page the handset or base unit. •The called handset is too far from the base unit. •The called unit is in use. Try again later. •If more than one other user is using the handsets and base unit, you may not be able to page. Try again later. You cannot answer a call by lifting the handset off the base unit or charger, or pressing the dialing button ((0) to (9), (#) or (*)). •When you set the line selection to "Line 1" or "Line 2" and the call is being transferred to you, press the relevant soft key ( LINE1 or LINE2 ) to answer the call. You cannot redial by pressing (PAUSE/REDIAL) on the handset or (REDIAL/PAUSE) on the base unit. •If the last number dialed was more than 32 digits long, the number will not be redialed correctly. •The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 35, 37). If another number has been dialed first, it will operate as a pause button (p. 77). You cannot have a conversation or listening to messages using the headset. •Make sure that an optional headset is connected properly (p. 99). •If "SP-phone" or "SP" is displayed on the handset, press to switch to the headset. 110

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110
Troubleshooting
Problem
You cannot make a call
even if there is a free line.
The unit does not display
the caller
’
s name and/or
phone number.
The display exits the Caller
List.
You cannot page the
handset or base unit.
You cannot answer a call
by lifting the handset off the
base unit or charger, or
pressing the dialing button
(
(0)
to
(9)
,
(#)
or
(*)
).
You cannot redial by
pressing
(PAUSE/REDIAL)
on the handset or
(REDIAL/PAUSE)
on the
base unit
.
You cannot have a
conversation or listening to
messages using the
headset.
Cause & Remedy
•
If more than one other user is using the
handsets and base unit, you may not be able
to make a call. Try again later.
•
You need to subscribe to a Caller ID service.
•
Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
•
Other electrical appliances connected to the
same outlet may be interfering with the Caller
ID information.
•
Telephone line noise may be affecting the
Caller ID information.
•
The caller requested not to send his/her
information. See page 40.
•
If a call is being transferred to you, the caller
information will not be displayed.
•
Do not pause for over 60 seconds while
searching.
•
The called handset is too far from the base unit.
•
The called unit is in use. Try again later.
•
If more than one other user is using the
handsets and base unit, you may not be able
to page. Try again later.
•
When you set the line selection to
“
Line 1
”
or
“
Line 2
”
and the call is being transferred to
you, press the relevant soft key (
or
) to answer the call.
•
If the last number dialed was more than 32 digits
long, the number will not be redialed correctly.
•
The button has a double function as either
redial or pause. It will redial the last number
dialed if pressed at the outset of a call (p. 35,
37). If another number has been dialed
fi
rst, it
will operate as a pause button (p. 77).
•
Make sure that an optional headset is
connected properly (p. 99).
•
If
“
SP-phone
”
or
“
SP
”
is displayed on the
handset, press
to switch to the headset.
LINE1
LINE2