Panasonic KX-TG5771S 5.8ghz Exp W/usb Hs - Page 71

TROUBLESHOOTING, General use, Programmable settings, Battery recharge, Problem, Cause/solution

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Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Cause/solution L Make sure the battery is installed correctly and fully charged (page 16). L Check the connections (page 15). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 67). L Confirm the telephone line cord is properly connected (page 15). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider. Problem I cannot program items. While programming, the handset starts to ring. Battery recharge Cause/solution L While another user is listening to messages, you cannot program items. Try again later. L A call is being received. Answer the call and start again after hanging up. Problem I fully charged the battery, but 3 continues to flash, or 4 is displayed. The handset display is blank. Cause/solution L Clean the charge contacts and charge again (page 17). L The battery may need to be replaced with a new one (page 16). L Confirm that the battery is properly installed. L Fully charge the battery (page 17). For assistance, please visit http://www.panasonic.com/help 71

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Useful Information
For assistance, please visit http://www.panasonic.com/help
71
Troubleshooting
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully
charged (page 16).
L
Check the connections (page 15).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 67).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected
(page 15).
L
Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone service
provider.
Problem
Cause/solution
I cannot program items.
L
While another user is listening to messages, you cannot
program items. Try again later.
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
Problem
Cause/solution
I fully charged the battery,
but
3
continues to
flash, or
4
is
displayed.
L
Clean the charge contacts and charge again (page 17).
L
The battery may need to be replaced with a new one
(page 16).
The handset display is
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 17).