Panasonic KX-TG633SK Operating Manual - Page 31

Useful Information Caller ID Problem Caller information is not displayed. Caller information is displayed late. Cause/solution R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your phone service provider for details. R Depending on your phone service provider, the unit may display the caller's information at the 2nd ring or later. Answering system Problem The unit does not record new messages. Cause/solution R The answering system is turned off. Turn it on (page 24). R The message memory is full. Erase unnecessary messages (page 24). R The recording time is set to "Greeting only". Change the setting (page 27). R Your phone service provider's voicemail service may be answering your calls before the unit's answering system can answer your calls. Change the unit's number of rings setting (page 26) to a lower value, or contact your phone service provider. Voicemail Problem "New Voice Mail" is shown on the handset display. How do I remove this message from the display? Cause/solution R Listen your new voicemail messages (page 28). Depending on your voicemail service provider, you may need to erase all messages in your voice mailbox in order to remove this message. R You can remove this message manually by pressing and holding # until the unit beeps. For assistance, please visit http://shop.panasonic.com/support 31