Panasonic KX-TGB310 Operating Instructions - Page 31

Making/answering calls, intercom, Caller ID, Problem, Cause/solution, For assistance

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Useful Information Problem I fully charged the batteries, but - still flashes, - is displayed, or - the operating time seems to be shorter. Cause/solution R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 8). Making/answering calls, intercom Problem is displayed. Noise is heard, sound cuts in and out. The handset does not ring. I cannot make a call. I cannot make long distance calls. Cause/solution R The handset is too far from the base unit. Move closer. R The base unit's AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 23). R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The ringer volume is turned off. Adjust the ringer volume (page 12, 19). R Night mode is turned on. Turn it off (page 21). R The dialing mode may be set incorrectly. Change the setting (page 11). R Make sure that you have long distance service. Caller ID Problem Caller information is not displayed. Cause/solution R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. For assistance, visit www.panasonic.ca/english/support 31

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Problem
Cause/solution
I fully charged the batteries, but
–
still flashes,
–
is displayed, or
–
the operating time seems to
be shorter.
R
Clean the battery ends (
,
) and the charge contacts
with a dry cloth and charge again.
R
It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 23).
Noise is heard, sound cuts in
and out.
R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 12, 19).
R
Night mode is turned on. Turn it off (page 21).
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the
setting (page 11).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
For assistance, visit www.panasonic.ca/english/support
31
Useful Information