Panasonic KX-TGF37 KX-TGF37x Owner's Manual - Page 79

Answering system, Alert On/Off, Voice alert, Greeting only

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Useful Information Problem App alert is not displayed or announced. or Text message alert is not displayed or announced. Cause/solution R Confirm that the cellular phone supports the Message Access Profile (MAP) specification to use text message alert feature. R Confirm that the cellular phone supports the Serial Port Profile (SPP) specification to use App alert feature. R Confirm that the [Application Alerts manager] setting of your Android phone is turned on. R "Alert On/Off" is set to "Off". Set it to "On" (page 59). R "Voice alert" is set to "Off". Set it to "On" (page 59). R The Bluetooth device's Bluetooth notifications setting is turned off. R The handset selected to display and/or announce alerts is in use. R The Bluetooth device or its corresponding cellular line is in use. R The alert feature is temporarily off. Press MAPP ALERTSN on the base unit. R Your cellular phone's Bluetooth feature is turned off. Turn it on. Answering system Problem The unit does not record new messages. I cannot operate the answering system remotely. Cause/solution R The answering system is turned off. Turn it on (page 62). R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 63, 64). R The recording time is set to "Greeting only". Change the setting (page 68). R Your phone service provider's voicemail service may be answering your calls before the unit's answering system can answer your calls. Change the unit's number of rings setting (page 68) to a lower value, or contact your phone service provider. R The answering system will not answer incoming calls while the other devices such as headset or handsets are engaged in a call. R The remote access code is not set. Set the remote access code (page 66). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 66). R The answering system is turned off. Turn it on (page 67). R You cannot operate the answering system when calling a cellular phone paired to the base unit. For assistance, please visit www.panasonic.com/support 79 TGF37x(en)_1128_ver032.pdf 79 2014/11/28 16:08:44

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Problem
Cause/solution
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
R
Confirm that the cellular phone supports the Message
Access Profile (MAP) specification to use text message
alert feature.
R
Confirm that the cellular phone supports the Serial Port
Profile (SPP) specification to use App alert feature.
R
Confirm that the
[Application Alerts manager]
setting of
your Android phone is turned on.
R
“
Alert On/Off
”
is set to
“
Off
”
. Set it to
“
On
”
(page 59).
R
“
Voice alert
”
is set to
“
Off
”
. Set it to
“
On
”
(page 59).
R
The Bluetooth device’s Bluetooth notifications setting is
turned off.
R
The handset selected to display and/or announce alerts is
in use.
R
The Bluetooth device or its corresponding cellular line is
in use.
R
The alert feature is temporarily off. Press
M
APP ALERTS
N
on the base unit.
R
Your cellular phone’s Bluetooth feature is turned off. Turn
it on.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 62).
R
The answering system does not answer or record calls
from cellular lines.
R
The message memory is full. Erase unnecessary
messages (page 63, 64).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 68).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 68) to a lower value, or contact your phone
service provider.
R
The answering system will not answer incoming calls
while the other devices such as headset or handsets are
engaged in a call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 66).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 66).
R
The answering system is turned off. Turn it on (page 67).
R
You cannot operate the answering system when calling a
cellular phone paired to the base unit.
For assistance, please visit www.panasonic.com/support
79
Useful Information
TGF37x(en)_1128_ver032.pdf
79
2014/11/28
16:08:44