Panasonic KXFPG378 KXFPG378 User Guide - Page 89

10. Help

87

For Fax Advantage assistance, call 1-800-435-7329.

10.3.6 Copying

The printing quality is

poor.

Please do not reuse the ink film!

Please use genuine Panasonic replacement film. Refer to page 9 for

further details.

L

The thermal head is dirty. Clean it (page 93).

L

If documents can be copied properly, the unit is working normally.

The other party may have sent a faint document or there may be

something wrong with the other party

’

s machine. Ask them to send

a clearer copy of the document or to check their fax machine.

L

Some paper has instructions recommending which side to print on.

Try turning the recording paper over.

L

You may have used paper with a cotton and/or fiber content that is

over 20%, such as letterhead or resume paper. We recommend

smooth paper such as

“

Hammermill Jet Print

”

for clearer printing.

I cannot receive

documents by pressing

{*}{#}{

9

}

on the

handset.

L

You must set remote fax activation to ON (feature #41 on page 72)

beforehand.

L

Press

{*}{#}{

9

}

firmly.

L

The memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper (page 16)

or clear the jammed paper (page 89).

The other party complains

that they cannot send a

document.

L

The receiving mode is set to TEL mode. Receive the document

manually (page 51) or change the receiving mode to TAM/FAX

mode (page 52) or FAX ONLY mode (page 53).

L

The memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper (page 16)

or clear the jammed paper (page 89).

I cannot select the desired

receiving mode.

L

If you want to set TAM/FAX or FAX ONLY mode:

–

select the desired mode using feature #77 (page 73), and

–

press

{

AUTO ANSWER

}

repeatedly until the desired mode is

displayed.

L

If you want to set TEL mode:

–

press

{

AUTO ANSWER

}

repeatedly until TEL mode is

displayed.

Problem

Cause & Solution

The unit will not make a

copy.

L

The ink film is empty. Replace the ink film with a new one (page

15).

L

You cannot make a copy during programming.

L

You cannot make a copy during a telephone conversation.

A black line, white line or

smudge appears on the

copied document.

L

The scanner glass or rollers are dirty with correction fluid, etc.

Clean them (page 92). Please do not insert a document before

correction fluid has dried completely.

The copied image is

distorted.

L

Adjust the width of the document guides to fit the actual size of the

document.

Problem

Cause & Solution

Section	Page
Cover	1
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For best performance	7
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	11
Finding the Controls	11
1.3 Description of base unit buttons	11
1.4 Description of handset buttons	12
1.5 Overview	14
Installation (Base Unit)	15
1.6 Ink film	15
1.7 Paper tray	17
1.8 Recording paper	18
Installation (Handset)	18
1.9 Battery installation	19
1.10 Battery replacement	19
1.11 Belt clip	20
1.12 Headset (optional)	20
Preparation	21
Connections and Setup	21
2.1 Connections	21
2.2 Battery charge	22
2.3 Selecting the way to use your fax machine	23
2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	24
2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	25
2.6 Case 3: TEL ONLY	26
2.7 Case 4: FAX ONLY	28
Help Button	29
2.8 Base unit help function	29
Volume	29
2.9 Adjusting handset volume	29
2.10 Adjusting base unit volume	30
Initial Programming	31
2.11 Date and time	31
2.12 Your logo	32
2.13 Your fax number	33
Telephone	34
Making and Answering Calls	34
3.1 Making phone calls	34
3.2 Answering phone calls	36
Automatic Dialing	36
3.3 Storing names and telephone numbers into the phone book	37
3.4 Making a phone call using the phone book	38
3.5 Editing a stored item	39
3.6 Erasing a stored item	40
3.7 Copying phone book items from the base unit to the handset	40
Caller ID	41
3.8 Caller ID service	41
3.9 Viewing and calling back using caller information	42
3.10 Caller ID number auto edit feature	44
3.11 Erasing caller information	45
3.12 Storing caller information into the phone book	46
Other Features	47
3.13 Intercom	47
3.14 Transferring a call	47
Fax	49
Sending Faxes	49
4.1 Sending a fax manually	49
4.2 Documents you can send	50
4.3 Sending a fax using the phone book	51
4.4 Broadcast transmission	51
Receiving Faxes	53
4.5 Receiving a fax manually – Auto answer OFF	53
4.6 Receiving a fax automatically – Auto answer ON	54
4.7 Junk fax prohibitor (preventing fax reception from undesired callers)	56
Distinctive Ring	57
Distinctive Ring	57
5.1 Distinctive Ring service from your phone company	57
5.2 Using two or more phone numbers on a single telephone line	57
5.3 Using three or more phone numbers on a single telephone line	57
5.4 Programming the ring pattern assigned for fax	58
Copy	59
Copying	59
6.1 Making a copy	59
Answering Machine	61
Greeting	61
7.1 Recording your greeting message	61
Incoming Messages	62
7.2 Listening to recorded messages using the base unit	62
7.3 Listening to recorded messages using the handset (Remote operation)	63
Memo Message	64
7.4 Leaving a message for others or yourself	64
Remote Operation	65
7.5 Operating from a remote location	65
Option	67
7.6 Transferring recorded messages to another telephone	67
Programmable Features	69
Features (Base Unit)	69
8.1 Base unit programming	69
8.2 Direct command chart for base unit	69
8.3 Basic features	71
8.4 Advanced features	72
Features (Handset)	76
8.5 Handset programming	76
8.6 Direct command chart for handset	76
8.7 Programming features	78
Option	80
Handset Registration	80
9.1 Re-registering the handset	80
Help	81
Error Messages	81
10.1 Error messages – Reports	81
10.2 Error messages – Display	81
Troubleshooting	85
10.3 When a function does not work, check here	85
Jams	91
10.4 Recording paper jams	91
10.5 Document jams – sending	93
Cleaning	94
10.6 Document feeder/scanner glass cleaning	94
10.7 Thermal head cleaning	95
General Information	97
Printed Reports	97
11.1 Reference lists and reports (Base unit only)	97
Specifications	98
11.2 Technical data about this product	98
FCC and Other Information	100
11.3 FCC and Other Information	100
Limited Warranty	102
11.4 Limited Warranty	102
Customer Services	104

Panasonic KXFPG378 KXFPG378 User Guide - Page 89

Copying, AUTO ANSWER

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