Panasonic KXTG2386 KXTG2386 User Guide - Page 77
Troubleshooting
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Troubleshooting If the handset display shows error messages, see "If the Following Appear on Your Display..." (p. 76) for the Cause & Remedy. Telephone System Problem "No link to base. Move closer to base, try again." is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or base unit does not ring. The handset display is blank. You cannot program any function items. While programming or searching, the handset starts to ring and the program/ search stops. Cause & Remedy • You are too far from the base unit. Walk closer to the base unit. • Confirm the base unit's AC adaptor is plugged in. • Raise the base unit antenna. • If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 60). • Move the handset and base unit away from other electrical appliances (p. 3). • Walk closer to the base unit. • Raise the base unit antenna. • If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. We recommend connecting a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack. • The ringer volume is turned off. Set to high, medium, or low (p. 17, 18). • If the handset display is blank, fully charge the battery (p. 10). • Programming is not possible while the handset and/or base unit is being used. • Do not pause for over 60 seconds while programming. • Walk closer to the base unit. • While another user is listening to messages or the Answering System is handling a call, you cannot program. Try again later. • A call is coming in. To answer the call, press [C], [s] or [SP-PHONE]. Start again from the beginning after hanging up. Useful Information For assistance, please call: 1-800-211-PANA(7262) 77