Panasonic KXTG2386 KXTG2386 User Guide - Page 79

For assistance, please call: 1-800-211-PANA7262, Problem, Cause & Remedy, When Talking Keypad is

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Troubleshooting Problem Cause & Remedy The handset and/or base unit does not announce the displayed caller's name. • The handset and/or base unit ringer volumes are turned off. Set to high, medium, or low (p. 17, 18). • The Talking Caller ID feature is turned off. Turn it on (p. 36, 37). The handset and/or base unit does not announce the displayed caller's name properly. • Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States. • The handset and/or base unit will announce each letter of abbreviations, such as "Co." and "Inc.". • Caller ID supports names of up to 15 letters. If the caller's name has more than 15 letters, the name will not be announced correctly. The handset cannot automatically edit the Caller List/incoming phone numbers. • The Caller ID number auto edit feature is turned off. Turn it on (p. 41) and try again. • You need to press [C] or [s] after editing the number. The handset display exits the • Do not pause for over 60 seconds while Caller List or phone book. searching. The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use. • The Message Alert is turned on and new messages have been recorded. Turn the Message Alert off (p. 28) or listen to the new messages (p. 63, 64, 67). You cannot have a conversation using the headset. • Make sure the optional headset is connected properly (p. 73). • If "SP-phone" is displayed on the handset, press [C] to switch to the headset. The handset does not announce the name and phone number in the caller list, phone book, redial list or one-touch dialer. • Name Announcement is turned off. Turn it on (p. 22). When Talking Keypad is turned on, the phone number you dialed is not announced correctly. • If you dial a phone number quickly, the handset and base unit may not announce the dialed phone number correctly. For best results, dial each digit one at a time, and wait for the unit to announce each digit before dialing the next digit. Useful Information For assistance, please call: 1-800-211-PANA(7262) 79

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For assistance, please call: 1-800-211-PANA(7262)
79
Troubleshooting
Useful Information
The handset and/or base unit
does not announce the
displayed caller’s name.
• The handset and/or base unit ringer volumes
are turned off. Set to high, medium, or low
(p. 17, 18).
• The Talking Caller ID feature is turned off.
Turn it on (p. 36, 37).
The handset and/or base unit
does not announce the
displayed caller’s name
properly.
• Name pronunciation may vary. Name
pronunciation quality is based on names
most commonly used in the United States.
• The handset and/or base unit will announce
each letter of abbreviations, such as “Co.”
and “Inc.”.
• Caller ID supports names of up to 15 letters.
If the caller’s name has more than 15 letters,
the name will not be announced correctly.
The handset cannot
automatically edit the Caller
List/incoming phone numbers.
• The Caller ID number auto edit feature is
turned off. Turn it on (p. 41) and try again.
• You need to press
[
C
]
or
[
s
]
after editing
the number.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
• The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 28) or listen to the new
messages (p. 63, 64, 67).
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 73).
• If “
SP-phone
” is displayed on the handset,
press
[
C
]
to switch to the headset.
The handset does not
announce the name and
phone number in the caller
list, phone book, redial list or
one-touch dialer.
• Name Announcement is turned off. Turn it on
(p. 22).
When Talking Keypad is
turned on, the phone number
you dialed is not announced
correctly.
• If you dial a phone number quickly, the
handset and base unit may not announce the
dialed phone number correctly. For best
results, dial each digit one at a time, and wait
for the unit to announce each digit before
dialing the next digit.
Problem
Cause & Remedy