Panasonic KXTG4034 KXTG4031 User Guide - Page 44

Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. I cannot hear a dial tone. The indicator on the handset flashes slowly. Cause/solution L Place the handset on the base unit or charger to turn on the handset. L Make sure the batteries are installed correctly (page 10). L Fully charge the batteries (page 10). L Check the connections (page 10). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 28). L The base unit's AC adaptor or telephone line cord is not connected. Check the connections. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. L New messages have been recorded. Listen to the new messages (page 34). L New voice mail messages have been recorded. Listen to the new voice mail messages (page 39). Programmable settings Problem The display is in a language I cannot read. I cannot register a handset to a base unit. Cause/solution L Change the display language (page 13). L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 28). 44 For assistance, please visit http://www.panasonic.com/help