Panasonic KXTG5767 KXTG5761 User Guide - Page 63

TROUBLESHOOTING, General use, Programmable settings, Battery recharge, Problem, Cause/solution

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Page 63 highlights

Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Cause/solution L Make sure the battery is installed correctly and fully charged (page 15). L Check the connections (page 14). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 59). L Confirm the telephone line cord is properly connected (page 14). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider. Problem While programming, the handset starts to ring. Battery recharge Cause/solution L A call is being received. Answer the call and start again after hanging up. Problem I fully charged the battery, but 3 continues to flash, or 4 is displayed. The handset display is blank. Cause/solution L Clean the charge contacts and charge again (page 15). L The battery may need to be replaced with a new one (page 15). L Confirm that the battery is properly installed. L Fully charge the battery (page 15). For assistance, please visit http://www.panasonic.com/phonehelp 63

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Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
63
Troubleshooting
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully
charged (page 15).
L
Check the connections (page 14).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 59).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected
(page 14).
L
Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone service
provider.
Problem
Cause/solution
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
Problem
Cause/solution
I fully charged the battery,
but
3
continues to
flash, or
4
is
displayed.
L
Clean the charge contacts and charge again (page 15).
L
The battery may need to be replaced with a new one
(page 15).
The handset display is
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 15).