Panasonic PVC2033W PVC2023 User Guide - Page 33
Before Requesting Service
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Before Requesting Service Check the following points once again if you are having trouble with your unit. Power CORRECTION No power... • Completely insert Power Plug into an AC outlet. • Set POWER button to ON. Monitor CORRECTION No picture or sound... • Make sure your antenna system (TV or CABLE), is correctly set. (P.8) • Completely insert Power Plug into an AC outlet. • Set POWER button to ON. Poor picture with normal sound... • Adjust BRIGHTNESS, SHARPNESS, and PICTURE controls in the SET UP TV menu. (P.15) Poor sound with normal picture... • Adjust VOLUME control. (P.14) Poor TV reception... • Adjust SHARPNESS and PICTURE controls in the SET UP TV menu. (P.15) No color or poor color... • Adjust TINT and COLOR controls in the SET UP TV menu. (P.15) Ghost (multiple) images... • Install a directional antenna. TV programs cannot be watched... • Make sure the selected channel is in unit's memory. (P.10, 11) Channel cannot be selected... • Only the channel being recorded can be viewed on this unit. VCR CORRECTION TV program cannot be recorded... • Make sure your antenna system (TV or CABLE), is correctly set. (P.8) • Make sure cassette record tab is intact. (P.3) Timer recording cannot be performed... • Check that clock is set to current time and date. • Make sure DSS/CABLE box (if used) is left on and tuned to channel to be recorded. • Set recording Start/Stop times correctly. (P.22-23) • Timer recording may not be performed or continued if a power interruption of more than 1 minute occurs before or during a Timer Recording, even after power is restored. No playback picture, or the playback picture is noisy or contains streaks... • Adjust TRACKING control in either direction. (P.4) • Try Head Cleaning. (P.4) VCR cannot be controlled... • Make sure VCR LOCK is set to off. (P.28) • Make sure unit is not in a Timer Record operation. Remote Control CORRECTION Unit cannot be controlled... • Aim remote at remote sensor on unit (P.7) so that signal is unobstructed. • Inspect the remote batteries. (P.3) • Make sure VCR LOCK is set to off. (P.28) • Exposing unit remote sensor to direct fluorescent or outdoor light may cause signal interference. ACTION, PROG and FM/TV buttons cannot be selected... • Check remote batteries. Miscellaneous CORRECTION Video cassette cannot be inserted... • Insert the cassette window side up; record tab facing you. Video cassette cannot be removed... • Completely insert Power Plug into an AC outlet. Tape cannot be ejected or inserted... • Try ejecting or inserting the tape again after turning POWER off, then back on. Video cassette ejects when a recording is started, or the power • Make sure cassette record tab is intact. (P.3) is turned off for timer recording... In Stop mode, the VCR motor (CYLINDER) continues to rotate... • To enable Quick Play mechanism, the VCR cylinder will rotate for about 3 minutes. This reduces response time from Stop to Play mode and from Play to Rewind Search mode. VCR cannot be controlled... • Make sure VCR LOCK is set to off. (P.28) If you cannot resolve the problem, please call the Customer Satisfaction Center for product assistance at 1-800-211-PANA(7262). To locate an authorized servicenter call toll free 1-800-211-PANA(7262) or send e-mail to : [email protected]. For Your Information 33