Panasonic SABT228 SABT228 User Guide - Page 33
Troubleshooting guide
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Troubleshooting Reference guide Before requesting service, please perform the following steps. Make the following checks and visit our website for more information. http://www2.panasonic.com/consumer-electronics/support/ Enter the model number. 4 Even so, you still have trouble, Visit our website to find a service center. You can find a service center near you easily on our website. Other support information: "Customer Services Directory (United States and Puerto Rico)" (> 42). The following do not indicate a problem with this unit: ≥ Regular disc rotating sounds. ≥ Image disturbance during search. ∫ Unit does not respond to the remote control or front panel buttons. Press and hold [POWER Í/I] on the main unit for 5 seconds. jIf still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord. ∫ Cannot eject disc. The unit may have a problem. While the unit is off, press and hold [SKIP9] on the remote control and [< OPEN/CLOSE] on the unit at the same time for more than 5 seconds. General operation You have forgotten your ratings password. You want to cancel the ratings level. ≥ While the disc tray is empty and "BD/DVD" is selected as a source, press and hold [SKIP:] on the remote control and [1] (Play) on the unit at the same time for more than 5 seconds. The ratings level returns to the factory preset. Power No power. ≥ Insert the AC power supply cord securely into a household AC outlet. (> 15) The unit switches to standby mode. ≥ When the time set for the sleep timer has passed, the power will be turned off. (> 6) ≥ One of the unit's safety devices is activated. Press [POWER Í/I] on the main unit to turn the unit on. ≥ This unit will automatically turn to standby mode after 30 minutes if it is inactive. (> 7) Power of this unit is turned off when the input for the TV is changed. ≥ This is a normal phenomenon when using VIERA Link (HDAVI Control 4 or later). For details please read the operating instructions for the TV. Displays The display is dim. ≥ Change "FL Display" in the Setup menu. (> 30) TV screen and video Advanced operations settings To return to the factory preset ≥ Select "Yes" in "Restore Default Settings" in the Setup menu. (> 31) To return all settings to the factory preset ≥ Reset the unit as follows: While the unit is off, press and hold [+ VOLUME], [< OPEN/CLOSE] and [POWER Í/I] on the main unit at the same time for more than 5 seconds. The remote control doesn't work properly. ≥ The remote control and main unit are using different codes. Change the code on the remote control. (> 16) ≥ It may be necessary to set the code of the remote control again after changing the batteries for remote control. (> 16) Disc cannot be played. ≥ The disc is dirty. (> 10) Still pictures (JPEG) do not playback normally. ≥ The images that were edited on the PC, such as Progressive JPEG, etc., may not playback. The TV tuner mode is not displayed when the TV is switched on. ≥ This phenomenon may occur, depending on the TV setting, when "Quick Start" is set to "On". ≥ Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting. The images from this unit do not appear on the TV. Picture is distorted. Jittering occurs. ≥ An incorrect resolution is selected in "HDMI Resolution". Reset the setting as follows: While the disc tray is empty and "BD/DVD" is selected as a source, press and hold [1] (Play) and [∫] (Stop) on the main unit at the same time for more than 5 seconds to cancel the setting. jWhen Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio are not output in bitstream, select "Yes" in "Restore Default Settings" and make proper settings. (> 31) Video is not output. ≥ Set the "High Clarity Sound" in the playback menu to "Off" to use the VIDEO OUT terminal. (> 28) Video is not output in high definition. ≥ Confirm that "HDMI Resolution" in the Setup menu are set properly. (> 30) No subtitles. ≥ When progressive output is on, closed captions cannot be displayed. VQT2T10 33 Optional speaker Reference