Panasonic SC-GA10 Owners Manual - Page 18

Troubleshooting Before requesting service, please perform the following checks. Do you have the latest firmware installed? Panasonic is constantly improving the unit's firmware to ensure that our customers are enjoying the latest technology. (l 16) 4 Make the following checks and visit our website for more information. In the U.S.A.: http://shop.panasonic.com/support Enter the model number. In Canada: www.panasonic.ca/english/support 4 Or visit our website to find a service center. You can find a service center near you easily on our website. Other support information: In the U.S.A.: "Limited Warranty (ONLY FOR U.S.A.)" (l 22) In Canada: "Limited Warranty (ONLY FOR CANADA)" (l 23) For further dedicated help, support and advice about your product, visit http://panasonic.jp/support/global/cs/audio/ (This site is in English only.) General To return all settings to the factory defaults This will reset all memory contents and network settings. 1 Turn this unit on. 2 Touch and hold [ ] and [1/;] for at least 4 seconds. ≥ All the status indicators light up in orange, one by one from left to right. Then the selector indicators (white) start scrolling. 3 Confirm the Network selector indicator blinks slowly. Humming heard during playback. ≥ If an AC power supply cord or fluorescent lights are near the unit's AC power supply cord, keep other cords and appliances away from the unit's AC power supply cord. The sound is distorted when using the AUX IN terminal. ≥ High level of input signal distorts the sound. To reduce the input signal level, lower the volume of the connected device or set the sound input level to normal level. (l 15) Bluetooth® Pairing cannot be done. ≥ Check the Bluetooth® device condition. ≥ Make sure that the network setup is completed. (l 10) The device cannot be connected. ≥ The pairing of the device was unsuccessful or the registration has been replaced. Try pairing the device again. (l 14) ≥ This unit might be connected to a different device. Disconnect the other device and try pairing the device again. ≥ If Mode 2 is selected in the link mode, select Mode 1 by using "Panasonic Music Control" app. (l 15) ≥ If the problem persists, turn the unit off and on, then try again. The device is connected but audio cannot be heard through this unit. ≥ For some Bluetooth® devices, you have to set the audio output to this unit manually. Read the Owner's Manual for the device for details. The sound is interrupted. ≥ The device is out of the 10 m (33 ft) communication range. Place the Bluetooth® device close to this unit. ≥ Remove any interference between this unit and the device. ≥ Other devices that use the 2.4 GHz frequency band such as wireless routers, microwaves, cordless phones, etc. are interfering. Place the Bluetooth® device closer to this unit and distance it from the other devices. ≥ Select Mode 1 for stable communication by using "Panasonic Music Control" app. (l 15) 18 TQBJ2056