Panasonic SC-UX100 Owners Manual - Page 13

ENGLISH Troubleshooting Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated do not solve the problem, consult your dealer for instructions. █ Common problems The unit does not work. • The safety device has been activated. Do the following: 1. Press [1] on the main unit to turn the unit to standby mode. If the unit does not turn to standby mode, - Press and hold the button for a minimum of 10 seconds. Or, - Disconnect the AC power supply cord and then connect it again. 2. Press [1] again to turn on the unit. If the problem persists, consult your dealer. The display panel lights up and changes continuously in standby mode. • Press and hold [8] on the main unit to select "DEMO OFF". No operations can be done with the remote control. • Examine that the battery is installed correctly. Sound is distorted or no sound. • Adjust the volume of the system. • Turn off the system, determine and correct the cause, and then turn on again. It can be caused by straining of the speakers through excessive volume or power, and when using the system in a hot environment. A humming sound can be heard during playback. • An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords away from the cables of this system. The sound level reduces. • The protection circuit has been activated due to the continuous use at high volume output. This is to protect the system and maintain the sound quality. █ Disc Display not shown correctly. Playback does not start. • You have not put in the disc correctly. Put it in correctly. • Disc is dirty. Clean the disc. • Replace the disc if it is scratched, warped, or non-standard. • There is condensation. Let the system dry for 1 to 2 hours. The total number of tracks displayed is incorrect. The disc cannot be read. Distorted sound is heard. • You put in a disc that the system cannot play. Change to a playable disc. • You put in a disc that has not been finalized. █ USB The USB device or the contents in it cannot be read. • The format of the USB device or the contents in it are not compatible with the system. • USB devices with storage capacity of more than 32 GB cannot work in some conditions. Slow operation of the USB device. • Large content size or large memory USB device takes longer time to read. █ Bluetooth® Pairing cannot be done. • Check the Bluetooth® device condition. • The device is out of the 10 m (33 ft) communication range. Move the device nearer to the system. The device cannot be connected. • The pairing of the device was unsuccessful. Do pairing again. • The pairing of the device has been replaced. Do pairing again. • This system might be connected to a different device. Disconnect the other device and try pairing the device again. • The system may have a problem. Turn off the system and then turn on again. The device is connected but audio cannot be heard through the system. • For some built-in Bluetooth® devices, you have to set the audio output to "SC-UX100" manually. Read the operating instructions of the device for details. Sound from the device is interrupted. • The device is out of the 10 m (33 ft) communication range. Move the device nearer to the system. • Remove any obstacle between the system and the device. • Other devices that use the 2.4 GHz frequency band (wireless router, microwaves, cordless phones, etc.) are interfering. Move the device nearer to the system and distance it from the other devices. • Select "MODE 1" for stable communication. █ Radio Sound is distorted. • Use an optional outdoor antenna. The antenna should be installed by a competent technician. A beat sound is heard. • Turn off the TV or move it away from the system. • Move cell phones away from the system if the interference is apparent. TQBJ0973 13