Panasonic SR-CN108 Operating Instructions - Page 9

Troubleshooting

Page 9 highlights

Troubleshooting When you found the cooking is in any abnormal conditions, please check the root cause of the failure. Rice Cooking Cooking rice problem Keep warm problem Symptom Water drips Rice too dry Color Smell Don't keep warm Lack of boiling Too thick Overflow Rice crust, Rice burnt Rice sticked in Inner Pan Smell Not cooked rice Too soft Too Hard Probable cause Rice and water volume is not correct.     Exceeds the maximum amount.     Whether the function was chosen correctly.   Whether any distortion on the Inner Pan and     uneven on the bottom. Cooking with hot water or cooking continuously     without cooling down. Whether grains of rice or foreign objects are on the Inner Pan base, Heating      Plate and Control Panel. Whether power cut off The rice was not loosened after cooking  was completed. Whether the Steam Cap has been fixed properly.  Excessive long hours on preset timer.   Whether the Outer Lid has been closed  properly. Did not wash the rice fully.   Grain of rice or foreign objects stayed at the Gasket & Inner Pan border areas. Excessive long hours on keep warm function.                       16 Symptom Cooking rice problem Keep warm problem Water drips Rice too dry Color Smell Don't keep warm Lack of boiling Too thick Overflow Rice crust, Rice burnt Rice sticked in Inner Pan Smell Not cooked rice Too soft Too Hard Probable cause Did not set keep warm but rice kept in the Inner Pan for long hours. Did not clean the Inner Pan. Placing the Rice Scoop in the Inner Pan. Mixture of water and rice are uneven.   Please send to an authorized service center for repair if the unit is found to be defective after the inspection carried out on the table above. 17 English

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16
17
English
Troubleshooting
When you found the cooking is in any abnormal conditions, please check the root
cause of the failure.
Rice Cooking
Symptom
Probable cause
Cooking rice problem
Keep warm problem
Too Hard
Too soft
Not cooked rice
Smell
Rice sticked in
Inner Pan
Rice crust,
Rice burnt
Overflow
Too thick
Lack of boiling
Don’t keep warm
Smell
Color
Rice too dry
Water drips
Rice and water volume
is not correct.
O
O
O
O
O
O
O
O
Exceeds the maximum
amount.
O
O
O
O
O
O
O
Whether the function
was chosen correctly.
O
O
O
O
O
O
O
O
Whether any distortion
on the Inner Pan and
uneven on the bottom.
O
O
O
O
O
O
Cooking with hot water
or cooking continuously
without cooling down.
O
O
O
O
O
Whether grains of rice or
foreign objects are on the
Inner Pan base, Heating
Plate and Control Panel.
O
O
O
O
O
O
O
O
O
O
O
Whether power cut off.
O
O
O
O
O
O
O
O
O
O
O
The rice was not
loosened after cooking
was completed.
O
O
O
O
O
Whether the Steam Cap
has been fixed properly.
O
O
O
Excessive long hours
on preset timer.
O
O
O
O
Whether the Outer Lid
has been closed
properly.
O
O
O
O
O
O
Did not wash the rice
fully.
O
O
O
O
O
O
O
Grain of rice or foreign
objects stayed at the
Gasket & Inner Pan
border areas.
O
O
O
Excessive long hours
on keep warm function.
O
O
O
O
O
Symptom
Probable cause
Cooking rice problem
Keep warm problem
Too Hard
Too soft
Not cooked rice
Smell
Rice sticked in
Inner Pan
Rice crust,
Rice burnt
Overflow
Too thick
Lack of boiling
Don’t keep warm
Smell
Color
Rice too dry
Water drips
Did not set keep warm
but rice kept in the Inner
Pan for long hours.
O
O
O
O
O
Did not clean the Inner
Pan.
O
O
Placing the Rice Scoop
in the Inner Pan.
O
O
O
O
Mixture of water and
rice are uneven.
O
Please send to an authorized service center for repair if the unit is found to be
defective after the inspection carried out on the table above.