Panasonic Toughbook 31 Operating Instructions - Page 26

Troubleshooting (Basic) n Touch Pad / Touchscreen (only for model with touchscreen) The cursor does not work. l When using the external mouse, connect it correctly. l Restart the computer using the keyboard. Press and press è two times, and press  to select [Restart] and press Enter. l If the computer does not respond to keyboard commands, read "No response" (è below). Cannot input using the touch l Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility. pad. l The drivers for some mice may disable the touch pad. Check your mouse's operating instructions. Cannot input using the touchscreen. l Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility. Cannot point the correct posi- l Perform the touchscreen calibration (è page 16). tion using the included stylus. n Reference Manual The Reference Manual is not displayed. l Install Adobe Reader. A Log on to Windows as an administrator. B Click (Start) and input "c:\util\reader\AdbeRdr1001_en_US.exe" in [Search programs and files] then press Enter. C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and click [Help] - [Check for Updates...]. n Others No response. l Press Ctrl+Shift+Esc to open Task Manager and close the software application that is not responding. l An input screen (e.g., password input screen at startup) may be hidden behind another window. Press Alt +Tab to check. l Slide the power switch for 4 seconds or longer to shut down the computer, and then slide the power switch to turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall, click (Start) - [Control Panel] - [Pro- grams] - [Uninstall a program]. Troubleshooting 26