Panasonic Toughbook SX2 Operating Instructions - Page 25

Troubleshooting Useful Information Getting Started „ Touch Pad The cursor does not work. Cannot input using the touch pad. z When using the external mouse, connect it correctly. z Restart the computer using the keyboard. Press and press Î twice, and press Ï to select [Restart] and press Enter. z If the computer does not respond to keyboard commands, read "No response" (Î below). z Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility. z The drivers for some mice may disable the touch pad. Check your mouse's operat- ing instructions. „ On-screen Document The document of PDF format is not displayed. z Install Adobe Reader. A Log on to Windows as an administrator. B Click (Start) and input "c:\util\reader\AdbeRdr1001_en_US.exe" in [Search programs and files] then press Enter. C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and click [Help] - [Check for Updates...]. „ Others No response. The computer does not recognize the CD/DVD drive. z Press Ctrl+Shift+Esc to open Task Manager and close the software application that is not responding. z An input screen (e.g., password input screen at startup) may be hidden behind another window. Press Alt+Tab to check. z Press the power switch for four seconds or longer to shut down the computer, and then press the power switch to turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall, click (Start) - [Control Panel] - [Uninstall a program]. z Turn on the CD/DVD drive (Î page 14). Appendix 25