Panasonic UB-5825 Operating Instructions - Page 27

English Troubleshooting Symptom Care and Remedy Panasonic Document Management System menu is remained in the Programs menu even if Panasonic-DMS is uninstalled. The USB driver or printer driver does not work properly immediately after the installation of the software. The computer does not recognize the electronic board. The old Panasonic-DMS is not uninstalled if the old version of the Panasonic-DMS has been installed before installing the new one. Uninstall the old Panasonic-DMS from the Add / Remove Programs of the Control Panel. (Refer to "Removing the drivers" on page 20 and remove Panasonic-DMS instead of Panasonic UB5-7 Driver.) The Panaboard has not been registered in [Control Panel]-[Scanners and Cameras] and [Printers]. Run "UB5-7\Uninstall\UB5-7Uninst.exe" in the CD-ROM to uninstall the drivers from the computer. Then, install the drivers. Check that the electronic board is in the condition that enables operation or that the USB cable is connected properly. The electronic board is connected via a USB hub. Do not connect via a USB hub. See Page 20 18 - - ■ Meanings of error codes The following table describes the meaning of each of the symbols which may flash in the Multi-Copy/Error Indicator. Indication Cause Remedy See Page (Error) (Screen) (door) (Jam) (ribbon) Data transfer error Connect the USB cable securely. 17 The screen will not move. Turn off the power and slowly move the screen by hand. - The printer door is not closed securely. Close the printer door securely. 11 Paper jam Open the printer door and remove the jammed paper. 15 The thermal transfer film is slack, has run out or is not installed. Remove the slack from the thermal transfer film, replace or install the thermal transfer film. 10 14 (Paper) Out of paper (Scanner Failure) The scanner or screen is in strong sunlight or strong lighting. If other indications such as " " appear, call your dealer. Load copy paper. Change the direction of the screen or block the light. 11 - 27