Panasonic WJND300 WJND300 User Guide - Page 25

Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. Symptom Cannot access from this software. Cause/solution • Is the Ethernet cable firmly connected to the 10/100 BASE-T port? Confirm the cable is firmly connected. Reference pages - • Is the connection indicator of the 10/100BASE-T port lit? When it is not lit, connection to a LAN is not estab- lished or a network is not working correctly. Confirm - that the connection indicator of the 10/100BASE-T port is lit. Refer to a system administrator if it is not lit. • Is the valid IP address set? Refer to a system administrator for further information. Operating Instructions/ Setup Instructions • Are you accessing the wrong IP address? Check the connection as follows: >ping "IP address of this unit" If there is a reply from this unit, the connection is nor- - mal. If not, check the settings of the IP address and the subnet mask. • Is the same IP address provided to other devices? Refer to a system administrator for further information. Operating Instructions/ Setup Instructions • Are there contradictions between the address and the network subnet to be accessed? Or is "Use Proxy Server" for the settings of the browser checked? When accessing this unit in the same subnet, entering the address of this unit in the "Don't Use Proxy For These Addresses" box is recommended. Operating Instructions/ Setup Instructions 25