Panasonic WV-NS202 Network Camera - Page 85

XP Professional SP2 or Windows, Click the [Delete Files - viewer

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Page 85 highlights

Symptom Cannot transmit audio to the camera. The alarm occurrence indication button, the receiver button, the transmission button, the AUX buttons and the SD recording status indicator on the "Live" page do not display the current status in real time. No image is displayed on the "Live" page. Images are not displayed or not refreshed smoothly. Cause/solution • Is the viewer software installed on the PC? Confirm that the viewer software "Network Camera View3" is installed. • Are images displayed on a full screen? Audio will not be transmitted when displaying images on a full screen. • Is the viewer software installed on the PC? Confirm that the viewer software "Network Camera View3" is installed. Reference pages 3, 25 Installation Guide 7 3, 25 Installation Guide • Is the OS in use Windows® 2000 Professional SP4? This occurs when using Windows® 2000 Professional SP4. When it is inconvenient, it is recommended to operate 25 on Windows® XP Professional SP2 or Windows® XP Home Edition SP2. • Press the [F5] key on the keyboard of the PC or click the [Live] button. 5 • Delete temporary internet files as follows. 1. Select "Internet Options..." from "Tools" on the menu bar of Internet Explorer®. The "Internet Options" window will be displayed. - 2. Click the [Delete Files...] button in the "Temporary Internet files" section on the [General] tab. • The firewall function of the anti-virus software may be filtering the port of the camera.Exclude the port number of the camera from the list of the port numbers to - be filtered by the anti-virus software. 85

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25
85
•
Are images displayed on a full screen?
Audio will not be transmitted when displaying images
on a full screen.
•
Press the [F5] key on the keyboard of the PC or click
the [Live] button.
7
5
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View3" is installed.
•
Is the OS in use Windows
®
2000 Professional SP4?
This occurs when using Windows
®
2000 Professional
SP4.
When it is inconvenient, it is recommended to operate
on Windows
®
XP Professional SP2 or Windows
®
XP
Home Edition SP2.
No image is displayed on the
"Live" page.
The alarm occurrence indica-
tion button, the receiver but-
ton, the transmission button,
the AUX buttons and the SD
recording status indicator on
the "Live" page do not dis-
play the current status in real
time.
3, 25
Installation
Guide
Reference
pages
Cause/solution
Symptom
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View3" is installed.
3, 25
Installation
Guide
Cannot transmit audio to the
camera.
•
Delete temporary internet files as follows.
1.
Select "Internet Options
…
" from "Tools" on the
menu bar of Internet Explorer
®
. The "Internet
Options" window will be displayed.
2.
Click the [Delete Files
…
] button in the "Temporary
Internet files" section on the [General] tab.
•
The firewall function of the anti-virus software may be
filtering the port of the camera.Exclude the port num-
ber of the camera from the list of the port numbers to
be filtered by the anti-virus software.
Images are not displayed or
not refreshed smoothly.
–
–