Panasonic XE9WKUA Operating Instructions - Page 13

How to retrieve error codes

Page 13 highlights

Troubleshooting How to retrieve error codes If the unit stops and the TIMER indicator blinks, use the remote control to retrieve the error code. 1 Press for 5 seconds 2 Press until you hear beep sound, then write down the error code 3 Press for 5 seconds to quit checking 4 Turn the unit off and reveal the error code to authorised dealer • For certain errors, you may restart the unit for limited operation if there are 4 beeps when operation starts. Diagnostic display H 00 H 11 H 12 H 14 H 15 H 16 H 17 H 19 H 21 H 23 H 24 H 25 H 26 H 27 H 28 H 30 H 31 H 32 H 33 H 34 H 35 H 36 H 37 H 38 H 39 Abnormality/Protection control No memory of failure Indoor/outdoor abnormal communication Indoor unit capacity unmatched Indoor intake air temperature sensor abnormality Outdoor compressor temperature sensor abnormality Outdoor current transformer (CT) abnormality Outdoor suction temperature sensor abnormality Indoor fan motor mechanism lock Indoor float switch operation abnormality Indoor heat exchanger temperature sensor 1 abnormality Indoor heat exchanger temperature sensor 2 abnormality Indoor ion device abnormality Minus ION abnormality Outdoor air temperature sensor abnormality Outdoor heat exchanger temperature sensor 1 abnormality Outdoor discharge pipe temperature sensor abnormality Abnormal swimming pool sensor Outdoor heat exchanger temperature sensor 2 abnormality Indoor/outdoor misconnection abnormality Outdoor heat sink temperature sensor abnormality Indoor/outdoor water adverse current abnormality Outdoor gas pipe temperature sensor abnormality Outdoor liquid pipe temperature sensor abnormality Indoor/outdoor mismatch (brand code) Abnormal indoor operating unit or standby units Diagnostic display H 41 H 50 H 51 H 52 H 58 H 59 H 64 H 67 H 70 H 71 H 72 H 85 H 97 H 98 H 99 F 11 F 16 F 17 F 18 F 87 F 90 F 91 F 93 F 94 F 95 F 96 F 97 F 98 F 99 Abnormality/Protection control Abnormal wiring or piping connection Ventilation fan motor locked Ventilation fan motor locked Left-right limit switch fixing abnormality Indoor gas sensor abnormality Eco sensor abnormality Outdoor high pressure sensor abnormality nanoe abnormality Light sensor abnormality DC cooling fan inside control board abnormality Abnormality tank temperature sensor Abnormal communication between indoor & wireless LAN module Outdoor fan motor mechanism lock Indoor high pressure protection Indoor operating unit freeze protection 4-way valve switching abnormality Total running current protection Indoor standby units freezing abnormality Dry circuit blocked abnormality Control box overheat protection Power factor correction (PFC) circuit protection Refrigeration cycle abnormality Outdoor compressor abnormal revolution Compressor discharge pressure overshoot protection Outdoor cooling high pressure protection Power transistor module overheating protection Compressor overheating protection Total running current protection Outdoor direct current (DC) peak detection * Some error code may not be applicable to your model. Consult authorised dealer for clarification. 13 English ACXF55-27111_FC1219-1.indb 13 11/21/2019 2:56:54 PM

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13
Troubleshooting
How to retrieve error codes
If the unit stops and the TIMER indicator blinks, use the remote control to retrieve the error code.
Press until you hear beep sound, then
write down the error code
2
1
3
Press for 5 seconds
to quit checking
Turn the unit off and reveal the error code
to authorised dealer
4
Press for 5 seconds
For certain errors, you may restart the unit for limited operation if there are 4 beeps when operation starts.
* Some error code may not be applicable to your model. Consult authorised dealer for clarification.
Diagnostic
display
Abnormality/Protection control
H 00
No memory of failure
H 11
Indoor/outdoor abnormal
communication
H 12
Indoor unit capacity unmatched
H 14
Indoor intake air temperature sensor
abnormality
H 15
Outdoor compressor temperature
sensor abnormality
H 16
Outdoor current transformer (CT)
abnormality
H 17
Outdoor suction temperature sensor
abnormality
H 19
Indoor fan motor mechanism lock
H 21
Indoor float switch operation
abnormality
H 23
Indoor heat exchanger temperature
sensor 1 abnormality
H 24
Indoor heat exchanger temperature
sensor 2 abnormality
H 25
Indoor ion device abnormality
H 26
Minus ION abnormality
H 27
Outdoor air temperature sensor
abnormality
H 28
Outdoor heat exchanger temperature
sensor 1 abnormality
H 30
Outdoor discharge pipe temperature
sensor abnormality
H 31
Abnormal swimming pool sensor
H 32
Outdoor heat exchanger temperature
sensor 2 abnormality
H 33
Indoor/outdoor misconnection
abnormality
H 34
Outdoor heat sink temperature sensor
abnormality
H 35
Indoor/outdoor water adverse current
abnormality
H 36
Outdoor gas pipe temperature sensor
abnormality
H 37
Outdoor liquid pipe temperature
sensor abnormality
H 38
Indoor/outdoor mismatch (brand code)
H 39
Abnormal indoor operating unit or
standby units
Diagnostic
display
Abnormality/Protection control
H 41
Abnormal wiring or piping connection
H 50
Ventilation fan motor locked
H 51
Ventilation fan motor locked
H 52
Left-right limit switch fixing
abnormality
H 58
Indoor gas sensor abnormality
H 59
Eco sensor abnormality
H 64
Outdoor high pressure sensor
abnormality
H 67
nanoe abnormality
H 70
Light sensor abnormality
H 71
DC cooling fan inside control board
abnormality
H 72
Abnormality tank temperature sensor
H 85
Abnormal communication between
indoor & wireless LAN module
H 97
Outdoor fan motor mechanism lock
H 98
Indoor high pressure protection
H 99
Indoor operating unit freeze protection
F 11
4-way valve switching abnormality
F 16
Total running current protection
F 17
Indoor standby units freezing
abnormality
F 18
Dry circuit blocked abnormality
F 87
Control box overheat protection
F 90
Power factor correction (PFC) circuit
protection
F 91
Refrigeration cycle abnormality
F 93
Outdoor compressor abnormal
revolution
F 94
Compressor discharge pressure
overshoot protection
F 95
Outdoor cooling high pressure
protection
F 96
Power transistor module overheating
protection
F 97
Compressor overheating protection
F 98
Total running current protection
F 99
Outdoor direct current (DC) peak
detection
English
ACXF55-27111_FC1219-1.indb
13
11/21/2019
2:56:54 PM