Paradigm Persona 3F Persona Series Manual - Page 30

BASIC TROUBLESHOOTING If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn't remedy the problem, or you are not sure how to proceed, please contact the Paradigm Customer Support team and we will be happy to help. Customer Support • Visit our website at paradigm.com/support • Email us at [email protected] Warning: Do not open the product. Under no circumstances should the product be repaired by anyone other than an authorized Paradigm Dealer, as this will invalidate the warranty. Please contact Paradigm Customer Support for more information. PROBLEM SOLUTION No Sound • Make sure receiver, preamp or amplifier is plugged in and turned on. • Check power outlet at the wall is working. • Are headphones plugged in, or is the system on Mute? • Re-check all connections. No Sound from One or More Speakers • Check your balance control. • Check that all power cords are properly plugged in and functioning. Lack of Bass or Dislocated Image • One or more speakers may be connected out of phase (their polarity is reversed). • Re-check to ensure that each speaker's cable is connected with correct polarity: red (+) to red (+) and black (-) to black (-). 25