Philips 221S8LDSB User manual - Page 24

Troubleshooting &amp

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8.Troubleshooting & FAQs 8. Troubleshooting & FAQs 8.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the monitor. • First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is White) • Make sure the computer is turned on. • Make sure the signal cable is properly connected to your computer. • Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. • The Energy Saving feature may be activated Screen says • Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide). • Check to see if the monitor cable has bent pins. • Make sure the computer is turned on. AUTO button doesn't function • The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI-Digital mode as it is not necessary. Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the monitor from mains power source immediately for safety • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the "Auto" function in OSD Main Controls. • Adjust the image position using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly securely connected to the graphics board or PC. Vertical flicker appears • Adjust the image using the "Auto" function in OSD Main Controls. • Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode. 22

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8.Troubleshooting & FAQs
8. Troubleshooting &
FAQs
8.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
•
Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
•
First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the
ON position.
No Picture (Power LED is White)
•
Make sure the computer is turned
on.
•
Make sure the signal cable is
properly connected to your
computer.
•
Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
•
The Energy Saving feature may be
activated
Screen says
  
•
Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
•
Check to see if the monitor cable
has bent pins.
•
Make sure the computer is turned
on.
AUTO button doesn't function
•
The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
•
Do not perform any troubleshooting
steps
•
Disconnect the monitor from mains
power source immediately for safety
•
Contact with Philips customer
service representative immediately.
Imaging Problems
Image is not centered
•
Adjust the image position using
the “Auto” function in OSD Main
Controls.
•
Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image vibrates on the screen
•
Check that the signal cable is
properly securely connected to the
graphics board or PC.
Vertical flicker appears
•
Adjust the image using the “Auto”
function in OSD Main Controls.
•
Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.