Philips 655 User Guide - Page 67
Unable to perform remote, operation, Cannot receive new SMS, Cannot send or receive new SMS
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Unable to perform remote operation • Make sure the remote access is on (see Section 10.6.2). • Make sure you entered the correct remote access code. • Use a touch-tone phone. Note If the above solutions do not help, remove the power from both the handset and the base. Wait for 1 minute and try again. • Check whether your identity is withheld. If so, deactivate Withhold ID (see Section 8.10). Cannot receive new SMS • Check if SMS storage space is full, and delete old SMS. • Make sure that your SMS settings are correct (see Section 9.4). • In order to use SMS, you must subscribe to both SMS and Caller Line Identification (CLI) service. Contact your provider for more information. Cannot send or receive new SMS • Make sure that your SMS settings are correct (see Section 9.4). • In order to use SMS, you must subscribe to both SMS and Caller Line Identification (CLI) service. Contact your provider for more information. • Check whether another SMS-enabled phone is also on your line. If so, deactivate SMS reception on one of the devices. • There may be a problem of compatibility between operators. Contact your provider for more information. Frequently asked questions 65