Philips AZ3811 User manual - Page 24

Troubleshooting

Page 24 highlights

Clean the disc lens • After prolonged use, dirt or dust may accumulate at the disc lens.To ensure good play quality, clean the disc lens with Philips CD lens cleaner or any commercially available cleaner. Follow the instructions supplied with cleaner. 9 Troubleshooting Warning • Never remove the casing of this apparatus. To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www.Philips.com/support), or contact Philips (see Contact information). When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available. No power • Ensure that the Mains cord is connected securely. • Ensure that there is power at the AC Mains. • Ensure that the batteries are inserted correctly. No sound or poor sound • Adjust the volume. No response from the unit • Disconnect and reconnect the AC power plug, then turn on the system again.

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Clean the disc lens
After prolonged use, dirt or dust may accumulate at the disc
lens. To ensure good play quality, clean the disc lens with Philips
CD lens cleaner or any commercially available cleaner. Follow
the instructions supplied with cleaner.
9
Troubleshooting
Warning
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the
following points before requesting service. If the problem remains
unsolved, go to the Philips web site (www.Philips.com/support), or
contact Philips (see Contact information). When you contact Philips,
ensure that the apparatus is nearby and
the model number and
serial number are available.
No power
Ensure that the Mains cord is connected securely.
Ensure that there is power at the AC Mains.
Ensure that the batteries are inserted correctly.
No sound or poor sound
Adjust the volume.
No response from the unit
Disconnect and reconnect the AC power plug, then turn on
the system again.